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Customer Service Manager

Location:
lake bluff, IL, 60044
Posted:
December 25, 2011

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Resume:

***** *. ******** ** **** BLUFF, IL. *****

847-***-***** ************@*****.***

JENNIFER MCKINNEY

OBJECTIVE

I multi task well and am looking for a position bartending

SUMMARY OF QUALIFICATIONS

I am Bassett certified through the State of Illinois.

I am Food Sanitation certified through the State of Illinois.

I am well knowledgeable in all aspects of mixing drinks.

WORK OF EXPERIENCE

Original Mothers 26 W. Division Chicago, Il 60610 Cocktail Waitress (December 2011-present)

Chiefs Pub 502 N. Western Ave Lake Forest Il. 60045

Bartender (September 2011-December2011

Bartender for a busy sports bar. Customer service. Stocking bar.

Aleks Restaurant, 525 Rockland Rd. Lake Bluff, Il. 60044 General Manager /Bartender(November 2007-September 2011) I am a key holder for the restaurant. I open/ close. Cash Handling. Customer service. Handle server/bar scheduling. Daily/Nightly reports. Designed and keep updated Myspace / Facebook pages with all the specials and upcoming events. And I am also responsible for making sure website is updated regularly. Book Banquets/Parties.

Tacos El Norte Libertyville, Libertyville, Il. 60048 Bar Manager/ Day bartender (October2009-July 2010) I am the day bartender and in charge of liquor and beer inventory and orders. I am responsible for making all margirita, strawberry, and pina colada mixes on a daily basis.

Khayat Entertainment Group, 720 N. Milwaukee Ave. Gurnee, Il 60031 Manager/Day Bartender (August 2001-December 2008) I was a key holder for four of the six Khayat owned restaurants. I opened/closed. Cash handling. Customer service. Set up restaurant for all daily activities. Handled server schedules, daily reports. Booked banquets for private parties. Worked parties serving and bartending. I set up and stocked the bar for the day/night shifts. Khayat owned restaurants I worked at:

Inlaws Restaurant (Gurnee,Il.)

Fatman Inn Tavern (Gurnee,Il.)

Fatman Rockland Tavern(Lake Bluff,Il.)

Half Day Inn(Vernon Hills, Il.)

Fatman Bowling Alley(Green Oaks,Il.)

Firewood Bar and Grill(Mchenry,Il.)

Bills Pub & Pizzaria , 18945 W. Washington St. Third Lake, Il. 60031 Assistant Manager/Server/Bartender (1999-2001) Worked open to close 6 to 7 days a week. Cash handling, customer service. Bartended and served mostly but handled restaurant problems when owner was not available.

Excalibur Night Club, Chicago, Il.

Beer Tub girl/Shot Girl(1997-1999) I was crossed trained so they could put me where they needed me. Was also sent to other locations if needed.

Jesse Oaks Tavern, Gages Lake, Il. 60030 Server/Cocktail waitress/Bartender(1995-1997) Busy sports and Biker Bar. They had three volleyball courts and a huge outside patio which made it very busy in summer.

EDUCATION

Grayslake High School- Grayslake, Il. Graduated in 1992 (1991-1992)

Midland High School- Midland ,Mi. (1988-1991)

REFERENCES

George Barmann - Customer- 7 Years

847-***-****

Chip Blomgren- Customer- 4 Years

847-***-****

Jeff Luxon - Friend- 6 Years

847-***-****



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