Customer Service, Entry Level, Masters Degree, Copywriter

** ******* **** ****: 203-***-****

Newtown, CT 06470 Cell: 203-***-****

EDUCATION: Fairfield University Fairfield, CT

Masters of Fine Arts: Creative Writing July 2012

GPA: 4.0

Highlights: Successful completion of rigorous low-residency format culminating

in an academic thesis and a book-length manuscript.

Southern Connecticut State University New Haven, CT

Bachelor of Arts May 2010

Major: English

GPA: 3.30

Highlights: Member of competitive “Honors College” program.

Recipient of academic Presidential scholarship all four years.

Received departmental honors in English.

Poetry published in “Folio” (a literary campus publication) and

“The Honors Review.”

EXPERIENCE: The Newtowner Newtown, CT

Youth Expressions Coordinator March 2011-Dec. 2011

-Assist the Editor in Chief and the youth staff (high school and

middle school students) in developing a section for publication.

-Evaluate submissions. Perform an advisory role in

helping staff choose quality pieces for publication.

-Actively proofed and copy-edited submissions.

-Relayed communication between the youth staff and the EIC.

Walgreens Newtown, CT

Photo Specialist April 2011-present

-Train new employees

-Reconcile cash register, photo equipment.

- Utilize customer service skills to diffuse conflict

-Troubleshoot technical errors with POS machines/photo equipment.

- Offer sales promotions persuasively/effectively.

Kmart Southbury, CT

Cashier/Fashion Associate May 2010-April 2011

-Train new employees

-Handle cash transactions

-Offer credit card sales. Maintain proper monthly quota.

-Find creative ways to set up fashion displays.

ADDITIONAL INFORMATION: -Classically trained singer.

-Traveled to Italy, Austria, and Germany.

-Avid reader of both fiction and poetry.

-Tech-savvy: well-versed in both Windows and Mac OS.

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