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Marketing/Admin. Assistant

Houston, Texas, 77521, United States
March 14, 2011

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Jeanette Croom

**** ***** ******, *******, ** ***21

(832) ***-**** /


Administrative / Sales & Marketing


Administrative, Sales, or Marketing support professional offering versatile office management skills and proficiency in Microsoft Office programs and utilizing direct telephone contact. Analytical planner and problem solver who readily adapts to change, works independently or able to contribute dynamically as a team player and exceeds expectations. Strong work ethic, with excellent written and verbal communication skills.

Visitor reception and routing

Multi-line phone system

Data entry and retrieval

Customer Relations

Account maintenance/reconciliation

Order processing and billing

Mail company checks to our vendors/clients

Research and resolution of problems

Book international and local flights

Shipping / Receiving all correspondence

Office supplies and forms inventory

Enter company acct. info. in QuickBooks


B.S.-Technical Management (minor in Marketing), Devry University, Houston, TX 2/2010 A.A.S.-Natural Science (minor in Chemistry), Lee College, Baytown, TX 5/2006


Administration Support

• Set corporate meetings, prepared all aspects of travel

• Prepared agenda for incoming visitors, conveyed information from President to operations

• Attended corporate meetings as interpreter (Spanish)

• Traveled to deliver confidential corporate correspondence

• Handled many aspects of the Presidents in-town business requirements

• Greeted visitors, typed all documents leaving the Presidents office

• Human resources, accounts payable/ accounts receivable, responsible for hiring

Customer Service

• Handled all incoming and outgoing calls, greeted customers and directed them to there appropriate place in a timely manner

• Managed customer relations, and provided exemplary service to all customers

• Demonstrated ability to maintain composure and work efficiently in a fast passed environment

while preserving strict confidentiality

Sales & Marketing

• Business to Business sales, cold calling, customer service satisfaction

• Advertising in local magazines, networking using the internet and email blasts

• marketing & building customer & client relationships

• Network using other companies to build reputable name

• Editing / designing sales presentations

• Binding / combing / 3-ring building presentation to present to our potential customers and clients


Contract Assignments - TFI Resources 7/2009- present

Lab Technician – Ineos Olefins & Polymers Company, Houston, TX 7/2007-7/2009

Lab Technician – ExxonMobil Refinery Lab/Kelly Scientific Services, Houston, TX 9/2006-7/2007

Assistant to the President – Wellhead Control Products, Houston, TX 7/2002-9/2006

Materials Clerk – HB Zachary, Deer Park, TX 3/1998-6/2002


Proficient in Microsoft Office: Word, Excel, PowerPoint, Access, Adobe, Quick Books and Outlook; Windows 7; HTML. Type 55+ wpm

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