Customer Service Medical
Resume:
Rosalind N. Edwards
West Palm Beach, FL 33407
***********@*****.***
“Enhancing Efficiency and Organization”
Organizational leadership/Problem Solving/Strong command in Concentration & Dedication
Core Strengths:
Writing skills reports/presentations Flexible & Adaptable
Typing Speed 30-45 wpm Telecommunication
Follow up/Follow through detail oriented Customer service
Billing and Coding
Computer Skills: proficient in Microsoft Word, Excel, QuickBooks, and Powerpoint spread sheets, and internet applications.
Professional Experience:
Pediatric Associates; West Palm Beach, FL 33407
Medical Receptionist (2010-Current)
scheduling patient appointments/ explaining clinic policy to patients/ receiving and delivering messages/ processing incoming and outgoing mail/ receiving calls from hospital labs and x-ray/ taking prescription refill messages/ scheduling patient hospital admissions/ filing medical reports and insurance forms/ pulling patient charts/ verifying insurance and other forms/ coding of diagnoses and procedures/ maintaining the receptionist area.
Consistently exceeded work quality and productivity
OBGYN Specialist of Tampa; Tampa FL 33613
Medical Receptionist (2007-2009)
greeting patients, activating patient files, and moving patients through a pre-determined schedule of appointments/ managed the health service data of patients/train new employees/explain clinic policy to patients while receiving and delivering messages/organize overflowing paper documents and distribute required information via post, courier, telephone and email/assist patients in accurately completing appropriate forms and documents.
Urban Youth Impact; West Palm Beach, FL 33407
Office Assistant (2006-2006) Internship
Data Entry/Assist with organizing vital office documents/answering phones/faxing/filing/front desk-customer relations/assist with the needs of inquirers.
Produced more timely and accurate data to improve flow of information
Education:
Survivor’s Charter School Palm Beach State College
2001-2005 Currently Enrolled
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