GWO...Accounting.....
Resume:
Veronica Cuevas
*** ******* ***, ****** ** ***** - 570-***-**** *************@*******.***
Objective
Seeking an entry-level position in Customer Service utilizing my strong organization and communication skills combined with an Associates of Accounting.
Experience Warehouse 3M - 10 years
Feb 98 - March 2008
23100 White Oak Circle
Aurora, IL
The Order Filler/Picker is responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security, and productivity. Responsible for the completeness and correctness of all orders filled. Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is loaded and shipped. Assemble various types of merchandise for shipment. Carry or transport orders to shipping locations or delivery platforms with material handling equipment. Repack and weigh any orders that require such handling when necessary. Report quality variances.
Ensure inbound and outbound shipments are accurate and free of damage.
Certified driver for Forklift, Cherrypicker, Primemover, & Crab truck
Shipping/ Receiving
Repack and Weigh any orders with such requirements
Pick orders
Responsible of distributing orders to personal
Kept inventory stat
Customer Service 1 year
Oct 1997 - Jan 1998
Abarrotes Rolon
Zapotiltic, Jalisco 49600
1 year of experience providing customer support in a busy Calling Center.
Handle Customer Inquiries, complaints, billing questions and payment service
Receive calls from consumers, with questions on products.
Work directly with buyers placing orders, and helping them meeting guidelines.
Keep warehouse Inventory status with using Excel spreadsheets.
Work directly with two stores keeping them properly stocked.
Coordinate transportation schedule for deliveries.
Place order with providers.
Keep logs with product returns, and make sure its disposed properly when needed.
Customer Serivce (Retail/Office) - 2 Years
Elektra
Calle Colon #344
Cd.Guzman, Jalico
2 years of experience providing customer support in a busy Store.
Handle Customer Inquiries, complaints, billing questions and payment extensions/service requests. Calm angry customers, repair trust, locate source of problem and design a best option solutions.
Interact with customers to provide information in response to inquires about products and services via phone/person
Handle and resolved customers complaints
Received orders via Email/Fax and entered them using Quickbooks.
Gathered information via phone/person for new accounts
Entered new accounts in system for credit requests, for further management review.
Kept delivery agenda coordinated, working hand to hand with the transportation department.
Responsible for translating from English to Spanish conference calls with providers.
Education High School Diploma - Universidad Guadalajara - Zapotiltic, Jalisco
Associates Diploma in Accounting (1994 - 1996 )
Skills Bilingual Spanish - English
References Upon Request
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