Automotive Management Professional

BRYAN MACCAUSLAND

*** ******* *** ************@*****.***

Downingtown, PA 19335 610-***-****

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AUTOMOTIVE MANAGEMENT PROFESSIONAL

SUMMARY

General Sales Manager with 20 years of success in Finance, Sales Management and Client service experience in a multi-million dollar Automotive Sales/Service business. Consistently initiated opportunities for creating growth and developed new programs and business alliances that provided creative solutions to business/organizational problems and challenges.

Executive-level experience in critical decision-making and program innovation, with emphasis in team collaboration to meet organizational goals. Highly organized, superior ethics with hands on technology and best practice experience in:

• Reynolds & Reynolds

• ADP

• V-auto

• Business Development

• Vendor Management

• Automotive Remarketing

• CRM software applications

• Finance and Insurance software

CAREER SUMMARY

Kelly Chevrolet, Phoenixville, PA 2011-Present

Used Car Manager

Infiniti of West Chester, West Chester, PA 2010-2011

Sales Consultant

MacCausland Auto Consulting, Downingtown, PA 2009-2010

Automotive sales and Internet specialist

Karr-Barth Associates, Bala Cynwyd, PA 2007-2009

Financial Advisor

MacCausland-Williams, Inc, Devon, PA 1989-2007

F&I Manager/ Used Car Manager

ACCOMPLISHMENTS:

• Reduced average days in inventory of pre-owned vehicles from 55 to 48 days.

• Increased pre-owned inventory turn from 6.64 to 7.56 times per year.

• Managed pricing and remarketing of all pre-owned inventory on several websites.

• Controlled reporting and tracking of all sales and incentives in excess of $6M annually.

• Developed and maintained 7500+ customer accounts through training and coaching of all sales and customer service staff.

• Managed and developed Internet sales business.

• Coordinated and managed New and Pre-Owned sales processes.

• Managed, monitored and analyzed risk and performance of all financial/credit programs through creation and utilization of vendor software programs/reports and performance standards.

• Skillfully initiated, developed and managed partnerships with Regional and National financial/credit institutions, and maximized business affiliations through enhanced service and sophisticated negotiations.

• Established guidelines for and directed implementation of all procedures and policies regarding sales/leasing documentation, and state vehicle licensing.

• Implemented and managed sales operations, training, and objectives to ensure organizational goals and objectives complied with corporate standards.

• Directed and controlled the P & L and the entire life cycle of all sales and leasing business including partner portals, workflow, asset management and integration.

• Effectively analyzed and utilized reports, financial planning and CRM software to perform annual account reviews and develop new business with existing clients.

• Negotiated the purchase of off-lease products from financial partners totaling more than $700,000.00, which increased departmental profitability by more than $120,000.00.

• Benchmarked and analyzed business software/information technology systems. Initiated, developed and implemented an in-house computer and operating systems that dramatically increased efficiency and company profitability.

• Created, developed and provided comprehensive financial solutions for individuals by working one- on one with clients to develop customized strategies for wealth protection, accumulation, and growth of capital.

• Worked one-on-one with mid- level and upper- level management to adhere to district and national client alliance and service goals.

• Processed all activity and paperwork in client accounts based on corporate, compliance and client standards and directives from initial interview to final delivery.

AFFILIATIONS/INTERESTS

Lionville Youth Association Soccer Coach

Lionville YMCA Swim Coach and Level 2 swim official

Endurance Athletics/Triathlons

Lionville YMCA Kids Triathlon Director

Founder/Director of Tri-Macs Sports

Founder of Professional Networking Group of Lionville

EDUCATION

Bachelor of Science, Shippensburg University, Shippensburg, PA

Lean Six Sigma, Villanova University

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