Customer Service Office
Resume:
Shalice Walker
Current: *** **** **** ****** *********: 516 East 64th Street
Los Angeles, CA 90003 Los Angeles, CA 90003
Email: ****************@*****.***
EDUCATION
Le Cordon Bleu College of Culinary Arts – Pasadena, CA January 2010 to Present
Association of Occupational Studies in Le Cordon Bleu Patissierre& Baking
QUALIFICATIONS SUMMARY
Highly personable Customer Service Professional with a variety of skills and experience that will benefit your company’s overall goals.
• Talent for multi-tasking in fast paced environments to high quality products
• Efficient, organized, and detail oriented
• Strong ability to interact well with customers and ensure the highest level satisfaction.
• Excellent teamwork and leadership skills
PROFESSIONAL EXPERIENCE
Langham Hotel- Pasadena, CA February 2011 to May 2011
Intern
Duties: Daily production for the hotel, following detailed recipes,
working with chocolate and sugar showpieces, using kitchen equipment,
and keeping the kitchen clean and safe.
Universal Protection Services – Los Angeles, CA September 08 to January 09
Dispatcher
Duties: Act as liaison between Universal Protection Services and it’s clients
Provide customer service, addressing questions and concerns brought up by current and potential
Clientele. Compiling data, answering multi-line telephone, and operating office equipment.
Transportation Communication Union – Los Angeles, CA May 06 to June 07
Receptionist/Intern
Duties: Greeting and interacting with the public, giving
directions, responding to inquiries, conducting orientation
tours, effective decision making, compiling data, maintaining
computerized attendance records, typing business forms,
filing, answering multi-line telephone and intercom system,
operating office equipment, and keeping work areas clean
and safe.
CERTIFICATIONS
• Servesafe,National Restaurant Association Valid until January 12, 2015
• First Aid, American Red CrosValid until January 11, 2013
Contact this candidate