**** ****** ****, ******, ** *****
VICKY LYNN WOODARD
OBJECTIVE
To enhance the growth of my employer as well as my professional growth by utilizing my legal experience, organization and customer service skills.
EXPERIENCE
08/09 – Present West, Corporation Rocky Mount, NC
AT&T Customer Sales Representative
Assist customers by resolving their billing questions and concerns
Establish new telephone, Direct TV, wireless and HSI services
Offer AT&T products and services to customers who do not have AT&T as their main provider for their telephone, home entertainment, wireless and HSI needs
Offer promotions and upgrades to customers existing AT&T services
Initiate claims and adjustments to customers accounts when necessary
Direct customers to correct department to better assist them with their needs
Enter customer payments and deposits
01/07 - 03/09 Law Offices of Leland Q. Towns Wilson, NC
Paralegal
Drafted legal documents
Maintained an accurate calendar for appointments and deadlines
Requested, reviewed, and summarized medical records for personal injury, wrongful death and workers compensation cases.
Prepared correspondence
Researched and reviewed legal issues
Interviewed clients
Scheduled mediations and depositions
Summarized depositions and discovery responses
Disbursed settlement checks and paid client medical bills
Prepared ledgers, weekly payroll and monthly accounting
Drafted discovery requests, responses and prepared exhibits
Managed day to day office duties such as ordering supplies, typing, mailing, filing, copying, faxing, telephone, bank, courthouse and post office runs
05/06 - 08/06 Connor, Bunn, Rogerson & Woodard, Wilson, NC
Paralegal Intern
Scheduled appointments and deadlines for criminal, family law, juvenile and traffic cases.
Prepared correspondence
Interviewed clients to obtain information regarding their legal situation
Opened new client files and closed old files for storage
Office duties such as filing, faxing, copying, typing, mailing and telephone duties
10/97 – 06/06 Wal-Mart Wilson, NC
Sales Floor Associate/Cosmetics
Assisted customers
Maintained a clean and organized department
Aided in loss prevention and inventory control
Stocked shelves and ordered merchandise
Set displays
Telephone and cahier duties when needed
EDUCATION
01/04 - 08/06 Wilson Community College Wilson, NC
A.A.S. / Paralegal Technology
Deans list
08/93 - 06/97 E.T. Beddingfield High School Wilson, NC
Diploma
Academic Excellence Award
CERTIFICATIONS
Notary Public
SKILLS
Proficient in Microsoft Word Perfect, Corel and Time Matters
Knowledgeable of Microsoft Office including Excel, PowerPoint and Access
Impeccable organization skills
Detail oriented
Strong oral and written communication skills
Excellent time management and prioritizing abilities
REFERENCES
Available upon request