Administrative Assistant Human Resources
Resume:
Employment Summary
Results oriented Human Resources professional with extensive work history in various aspects of administrative support. Highly skilled in developing operational strategies and directing major organizational initiatives from original concept through implementation.
Professional Experience
Verde Realty
Administrative Assistant
May 2009 - Present
Administrative Assistant
Provide a wide variety of administrative and staff support services to Human Resources, Information Technology, Risk Management and Finance. Responsibilities include recruitment and retention, cost containment, training and development, benefits and compensation, payroll processing, reviewing and implementing short and long range organizational and departmental goals. Completed unemployment forms scheduled hearings, development and interpretation of company policies and procedures.
ADP
Collections Specialist
October 2008-May 2009
El Paso Texas
Collections Specialist
Investigated delinquent accounts, initiated all written and verbal communication with customers in an effort to collect outstanding debts. Maintained accurate financial records. Updated and maintained Accounts Receivable systems. Progressively reduced aging percentages, managed debt write-offs and improve day sales outstanding according to applicable National Accounts Division specified goals. Assist in resolving open credits on accounts.
FirstLight FCU
July 2007-September 2008
Business Services Administrative Assistant
Member Services Representative
EL Paso Texas
Business Services Administrative Assistant: Assisted Business Services VP and Commercial Account Representatives. Conducted Business Member Service trainings. Updated and created policy procedures on internal website. Prepared and tracked monthly expenses and reports. Arranged travel arrangements including preparing travel reimbursement documents. Maintained office filling system and maintained and updated department calendars. Requested loan documents form CUBG and schedule commercial loan closing with Members and staff. Ordered Appraisals and Phase I’s for loan closing. Prepared loan denial letters for members and loaded loan and credit card applications into the system. Ordered supplies and audit Business accounts. Balanced general ledger accounts for the department. Performed statistical duties to include analysis, compilation, and computation and editing of variety of internal reports. Tracked monthly incentive reports for Business Services. Took minutes during loan committee meetings and assist employees with Business related questions. Receives, screens and routes calls. Open, sorts and distributes mail. Served as back office support for Business Services Representatives and staff.
Member Service Representative: Opened and closed various accounts including Certificates of Deposits and IRS’s, payroll records. Cross sold products and assisted members with their accounts. Ordered supplies and audited all branch new account cards. Answer and direct incoming phone calls. Load and approved personal signature and auto loans.
Inter National Bank
July 2006-July 2007
Personal Banking Representative.
El Paso Texas
Personal Banking Representative: Open and close various accounts including International, corporate and business accounts as well as Certificates of Deposits and IRS’s. Cross selling products and assisting customers with their accounts. Responsible for maintaining all Public Fund Entity accounts. Process all return deposit items for the El Paso region. Order supplies and assist in auditing all new account kits. Answer and direct incoming phone calls. Assist members with all their financial needs.
Software Skills:
Microsoft Word, PowerPoint, Excel, Outlook, AVID, Sales Force, AsureForce
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