Administration and Management

Ashley N. Spies

954-***-**** ***********@*****.***

Administration & Management

FOCUS

Seeking position requiring Administration and Management skills. Position should require a variety of tasks, including problem solving, recruitment, planning and organizing. Relocation to Virginia will be on or before August 1, 2009.

EDUCATION AND TRAINING

2007-2009—Central Michigan University, Mt. Pleasant, Michigan.

Earned a Master of Science in Administration. Course emphasis on marketing, supervision, accounting, decision making, and public relations. Grades in top 25% of my classes.

2003-2007—Florida State University, BS in Dietetics and Nutrition Services.

Course emphasis on anatomy and physiology, organic chemistry, nutrition and patient care. Additional training: statistics, educative process, and organization administration.

1999-2003—Cardinal Gibbons High School, Fort Lauderdale, Florida.

Graduated with honors.

PROFESSIONAL EXPERIENCE

2008-Present—Member Services Representative, PIAM, Tallahassee, Florida.

Responsibilities include, but are not limited to: Writer of membership prospectus and recruitment correspondence; top representative in membership recruitment for the twenty associations being managed; handling of monetary transactions and entry of those transactions; communicating and interacting with board members and clients on a daily basis; marketing and creating E-blasts; granting the highest level of customer service to all client demands.

2004-2008—Manager, Aloha, Tallahassee, Florida.

Recruited, trained and supervised 8 employees over the past four years with an extremely high employee retention rate. Handled monetary transactions and marketed both on and off the job leading to 20% more products and services sold than in years prior. Responsible for filing all financial records including taxes each year. Provided a level of hospitality which lead to excellent customer retention.

2003-2007—Office Assistant (FT/PT), Anthony Associates, Fort Lauderdale, Florida.

Assisted Office Manager in coordinating all marketing efforts which included: monthly mailings, media, and media contacts. Responsibilities included: Receptionist work, data entry, interviewing, recruiting and directing employees, established office procedures and benefits, as well as set up Hedge Fund accounts and databases for easy accessibility.

Interacted with money manager’s clients establishing client files, contracts and monthly reports.

SPECIAL SKILLS, ABILITIES, ETC.

Quickly able to learn new computer applications and experienced with all Microsoft Office applications. Have excellent interpersonal, written, and oral communication skills. Accept supervision well, am able to supervise others, and work well as a team member. Also have a total of 7 years volunteer experience including Walk for Wishes, American Cancer Society, as well as assisting children with character-building and mentoring through Big Brother Big Sisters.

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