Hanaa Mohamed Galal
El Haram, Giza, Egypt
E-mail:*****.*******@*******.***
*****.*******@***.***
Mobile: +20-100-****-***
Summary:
* ***** ********** ** *** systems, Exact ERP all modules, SAP FICO consulting including design solutions, configuration. Highly concept and quality oriented with proven skills of WBS (Work Breakdown Structure), and PS (Project System).
Education & Certifications: -
Education
B.Sc of Commerce, Accounting, Ain Shams University-Egypt (2002)
Certificates
- Certified Lotus Specialist (CLS)
Domino Designer Fundamentals
- Certified Lotus Professional (CLP)
Domino Application Security & Workflow
Domino Application Architecture
-Certified ITIL Fundamentals
-Certified Project Management Fundamentals
-Certified Ethical for NSN 2010, 2011
-Certified code of conduct for NSN 2009, 2010
Trainings:
-SAP Trainings –
Several SAP FICO trainings (AC010, AC040, AC200, AC201…)
SAP solution manager:
-SAP TE2E04 - End-to-End Run SAP (SAP academy)
-SAP SM300 - Business Process and Interface Monitoring (SAP academy)
Other skills:
SQL Queries, XML, crystal reports.
Service management, Project management (budget, SLA, OLA…)
Independent, Ability to work in a team, eager to learn.
Language:
Arabic (Mother Tongue)
English (very good speaking & writing)
French (beginner speaking, reading and writing)
Experience
-05/2009- till now Nokia Siemens Networks – SAP FICO System Analyst
6 months knowledge transfer in Finland from Nokia IT ‘SAP team’
- Configuration & customization all FICO area in Nokia systems
-Working with Nokia team on hands on FICO projects
Deliver advanced support for SAP FI/CO (3rd level)
Going through most of FICO parts (workflow, AR, AP, GL, EBS, SL, AA, HR…)
Understand and interpret the requirements of end-users
Design solutions that require configuration and ABAP development
Perform configuration and monitor maintenance
Transfer the requirements of end-users to ABAP developers
Conduct unit and integrated testing of FICO solutions regularly
Create, maintain documentation of the FICO solutions, and other document templates
Supply research reports to internal lead FICO SAP Analyst and other team members, according to requirements
SAP Integration - between FI and MM, FI and SD, Project Systems, and other interfaces
Coordinate project with respect to documentation, deliverables and updates
Apply expert technical and business knowledge to analyze client requirements in project areas
Administer business procedures and project management
Generate Transparent Tables to address particular reporting requirements
Help Client to create and use reports for smooth functioning
-06/2005 -12/2010 Nokia Siemens Networks–(ERP- Exact) Service Manager
Support Exact countries in MEA region & global
Support Exact users as the second line support in All modules:
-Production (inventory, Manufacturing, all production transactions staff)
-Sales (sales orders, invoices…)
-Purchase (Purchase orders, receipts …)
-Finance (Assets, cash flow, Projects, budget, all transactions related to Finance)
Dealing with most of F&C tools (PRS, PCS, NELLE, E-converter, closing tool…
Testing software versions and record the enhancements in the Revisions for the ERP system and make change request if needed
Update ERP EXACT Versions and licenses
Training for new users in all modules.
Support countries on EXACT software and demonstration on any EXACT tools
To either mangers level or user level
Set users access rights in EXACT during discuss their needs
Develops in-house query (SQL) that required by users and ensures that all developed query installed are unified and used efficiently
Studies the countries activity structure , analyze and develop workaround solutions( find other solutions to satisfy users that may EXACT not support the needs) within the EXACT software
Initiate and establish the communication with other departments in all phases during implementation process
Maintain updated documentation for all modules installed (software versions, process, Data structure…)
Daily, weekly and monthly backup of the database and record backups in specified register for Egypt and manage the backup with the rest of MEA countries with Siemens (SIS)
Solving problems facing user application
Projects handling in Nokia Siemens Networks:
-Assist implementation Exact in Egypt with the project manger (June 2005- December 2006)
-Taking responsibility of migrate MEA Exact countries to UAE as central installation (2007)
-Joining Global clean up data team to clean up data from Exact and import it in (2008)
-Leading the FICUS (ERP-Exact) in Global (2008)
-SAP- E-Invoice (Invoicing workflow, Idocs… (2010)
-FICUS (SAP) FI CO countries configuration owner (2010-2011, ongoing)
Egypt, Libya, Malta, Afghanistan, Bahrain, Iraq and Slovenia….
-Morfious project (developing a SAP interface between NSN SAP system and Motorola legacy system after merge between Nokia Siemens and Motorola) (2011, support ongoing)
-SAP upgrades (joining team to upgrade to release 6 (2011, ongoing)
-07/2004 – 05/ 2005 My Way for Cosmetics – System Administrator
Administration 2000 Server &dealing with all network Systems
Administration SQL Server
Administration SQL Database
Providing Technical Support on all workstations and servers at all
Support around 20 branch with software and hardware
Updating all branches with replication system
Manage and deal with suppliers and take decision
-12/2002 – 6/2003 Jupiter2000 – IBM partner Cairo – Egypt
6 months training as a scholarship by the Ministry of Information and Communications
Track of Lotus Domino (Client, Designer and Administrator)
Several courses in coding(C , Java, Java Script , HTML), Networks and Database design methodology
Graduation project(the project name Utopia based on saving time and paper and make the required data available on the internet divided on 6 modules, my module about E-money provide all required applications that user need to deal with the bank from his home ,my role was planning and manage the entire module as a team leader.
Personal information
Nationality: Egyptian
Marital status: Married
Hanaa Mohamed