**** ***** *****, ******** *******, MI, *****
**********@*****.***
Katelyn Wilson
Objective:
I am seeking an entry level customer service or office position where I would have the opportunity to employ my service experience, as well as broaden my horizons and abilities.
Functional summary
I am organized determined to get the job done. Whether it is filing, typing, taking calls, I put my best foot forward. I am extremely driven and take direction effectively. I also do well with working long hours if need be. With three years of experience in clerical work and one year in customer service, I do an excellent job at tending to other’s needs. I have a flexible schedule as my schooling is online, allowing me to take on full-time, part-time, or temporary positions.
Summary of Qualifications
Experience with Microsoft Word, Excel, and PowerPoint.
Able to type 75 words per minute.
Experience in clerical work.
Experience in customer service.
Finishes tasks given quickly and effectively.
High school education.
Employment
September 20, 2008-December 2011
Ameriprise Financial. Troy, MI
Office Assistant
Worked in an office setting.
Used Microsoft Excel/Word.
Assisted in financial advisor’s tasks and projects.
Held the responsibilities of filing and other clerical work.
Organized client files/information into a more functional system for a number of the financial advisors.
August 5, 2010-Sept 1, 2011
Genesco Corporation. Troy, MI
Sales Associate
Used social skills to sell merchandise and assist customers.
Held the responsibilities of opening and closing the store while keeping the store well maintained and organized.
Followed orders and goals given by my manager.
Left for personal reasons, kept a good relationship with my manager from beginning to end.
Education
September 24, 2010-Present.
Macomb Community College. Warren, MI
Attending for Associates Degree
2006-June 10, 2010
Sterling Heights High School. Sterling Heights, MI
High School Diploma
Languages
English
References
Reference 1: Sankaran Sriram
Financial Advisor/Supervisor
Ameriprise Financial. 900 Wilshire Drive, Ste 255, Troy, MI, 48084
248-***-**** ext. # 225
Reference 2: Jennifer Kelly
Previous Manager
Journeys (Branch of Genesco Co.). 412 W. 14 Mile Road, Troy, MI, 48083
Reference 3: Frank Bologna
Financial Advisor/Supervisor
Ameriprise Financial (Du Charme, Bologna and Associates). 2701 Troy Center Drive, Ste 345, Troy, MI, 48084
248-***-**** ext. #102
Reference 4: Bill Osborne
Financial Advisor/Supervisor
Ameriprise Financial. 900 Wilshire Drive, Ste 255, Troy, MI, 48084
248-***-**** ext. # 221