Customer Service Sales

Chelsea B. Adams

*** ***** *** *** **** Apt ***

Tuscaloosa, Alabama 35404 | 678-***-**** cel l | 205-***-**** cell

chelseabadams1@gmai l .com

Skills and Qualifications

Exceptional interpersonal aptitude; quickly establish rapport with people from diverse backgrounds and at all

professional levels.

Demonstrate creativity, initiative, good judgment and the ability to express thoughts clearly and simply; proficient

teacher and motivator.

Detail oriented; self motivated

Effectively identify and resolve problems using available resources.

Strong orientation in customer service/satisfaction; excellent communication and negotiation skills.

Reliable working independently as well as in team settings; quick learner.

Highly proficient computer and administrative skills

Education

University of Alabama 2008- 2012

Majors: Psychology, Pre Pharmacy Minor: Chemistry

Rome High School 2004- 2008

College Preparatory (Advanced Placement) Diploma

Professional Experience

Bath and Body Works- Rome, Georgia and Tuscaloosa, Alabama June 2010 - Present

Sales Associate

Inform customers of general promotions in store and all store products. Stock all the products on the

shelves in a well manner. Responsible for handling all cash register duties. Assist in increasing sales

above excellent. Maintain store cleanliness with a neat and presentable appearance.

University of Alabama Payroll Department- Tuscaloosa, Alabama August 2010 – May 2012

Payroll Assistant

Assist payroll executives in daily office operations. Maintain payroll records, prepare salary or wage

payroll data for audits. Gather relevant data for archiving.

University of Alabama Housing- Tuscaloosa, Alabama May 2011- August 2011

Desk Assistant

Monitor front desk at Ridgecrest South Dormitory, check out equipment for student use, manage keys

to dorms and designated areas, greet guests and give out information on the dorm to parents and

potential residents.

Rome Braves-Rome, Georgia February 2008- August 2008

Cashier

Handling all cash and credit card transactions in concession area. Balanced cash drawer at close of

shift. Frequently closed concessions area. Successfully managed high volume sales during baseball

games. Engaged visitors in game and provided information about the stadium and events.

Kaleido Sno- Rome, Georgia January 2005- September 2005

Cashier

Key holder responsible for managing store in place of managers/ owners absence. Provide friendly,

expedient service to customers in person and by telephone. Competently serve customers.

Maintained store cleanliness and tidiness. Fixed orders, inform customers about products and

specials.

Activities

Volunteer May 2007 - Present

100 Black Men of Northwest Georgia

Health Initiative for Men (HIM), serve and assist under privileged during holidays.

City of Rome

Human Resources and Finance Department (local government)

Create, organize, and file records as necessary. Eliminate outdated or unnecessary materials,

destroying them or transferring them to inactive storage files according to guidelines and/or legal

requirements. Find and retrieve information from files in response to requests from authorized users.

Modify and improve filing systems, or implement new filing systems. Place materials into storage

receptacles, such as file cabinets, boxes, bins, or drawers, according to guidelines. Sort information

according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or

numerical order. Perform general office duties such as typing, operating office machines, and sorting

mail.

References

Provided upon request.

Contact this candidate