Customer Service Data Entry

Lillian Vazquez

***-** **** ****** ***** Park, N.Y. 11416

Phone: 917-***-**** Email: ********@***.***

OBJECTIVE: To obtain an entry level position in a growing company where my experience, skills, and dedication can offer an opportunity for growth and advancement.

PROFESSIONAL EXPERIENCE:

04/09-present Empire Para transit, access a ride Brooklyn NY

Dispatcher

Reserved transportation for all clients and entered reservations into data base

Answering phones, faxing, typing and extensive filing.

Attend to customer inquiries concerning their transportation.

Arrange routes for drivers, to accommodate the client trips.

Cash out drivers when arrive back to base.

Reconciliation: ensuring accurate on time data entry for the transit authority.

Input information from the drivers manifest into computer using adept system.

Accomplish tasks of moderate and high complexity

2007-2009 Dish Network

Dispatcher supervisor Brooklyn NY

Coordinate all daily routes and jobs to assign out to individuals and technicians

Operated phone lines and assist with all inquiries for the routes

Created routes for all technicians on a grid using outlook software and map system

Attend to all customers with the best customer service.

Able to multitask under extreme pressure effectively.

2001-2006 Off Track Betting, New York, NY Brooklyn, NY

Retail betting clerk, cashier

Computer Data entry

Handled excessive amount of currency for multiple bets.

Managed deposits and withdrawals from existing accounts

Balanced out cash draw at the end of all shifts.

Customer Service

Answering Phones

Assisting Customer

1999-2001 Citywide Social Work & Psychological Service, Brooklyn, NY

Physical therapy Medical Assistant

Extensive Filing

Maintain Patient Billing/filing System

Maintain relations with patients

Screen and interview patients for initial visit

Organize patients confidential charts into filing system

Prepared letters, memos, and reports as request by client with authorization from administrator

Qualifications:

Excellent in adapting, to interpersonal and listening skills.

Mature, trustworthy, reliable, organized, and motivated.

Excellent typing and data entry abilities.

Can operate mostly all computer programs such as Microsoft Excel, Word, Publisher and others.

Bilingual: English/Spanish

EDUCATION

Richmond Hill High School Queens, N.Y. Graduated in 2000

St. Mary’s Community Services Corporation/ Major: Data Entry

Contact this candidate