Customer Service Sales

KAREN D. ROSEN

***** ******* ***** • Glen Allen, Virginia 23059

804-***-**** • **********@*****.***

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Entrepreneur / Marketing Director / Graphic Designer

EXPERIENCE

DIVA Graphics, Inc. March 2002 – present

Entrepreneur/Owner

• Owned and operated – DIVA Graphics, Designing Innovative Visual Arts. Established reputable name for my company and accumulated outstanding customer database

• Led initiative, cold calling , seminar attendance and networking to obtain continual business and revenue

• Consulted and assisted clients in all of their marketing needs from brainstorming to final product

• Worked in sole and team environments, including managing schedules and assignments for interns, working not only as a supervisor but also as a mentor

• Planned and organized promotional presentations to clientele

• Updated myself as well as team on job knowledge for up and coming design techniques, seminars and educational opportunities

Diamond Spring Water Company June 2001- June 2003

Marketing Director

• Attended and organized sponsored events in the Richmond area for marketing and networking strategies including the Monument 10K and Richmond Home Shows

• Collaborated with Project Managers, Sales Managers, CEO and President in order to design company direct mail, brochures, web graphics and print materials for annual revenue and sales

• Planned and organized promotional presentations, attended and led office meetings, maintained customer databases and prepared reports for managers

• Ability to relate to all levels of management and staff as well as being a reputable employee in demonstrating excellent customer service skills, establishing future contacts and clients

Christopher Ryan Designs, Inc. July 1998-June 2001

Graphic Designer

• Responsible for coordinating with Senior Designer for a variety of projects and advertising while working under tight deadlines

• Conceptualizing and creating logos, brochures, annual reports and marketable product branding for local businesses as well as maintaining company website

• Displayed expertise in event and trade show booths, product photo shoots and photography assistant

EDUCATION

Towson University, Towson, Maryland

Bachelor of Science, Visual Communications

EXPERTISE

PC and Mac platforms, Microsoft Office, Word, Excel, PowerPoint, facebook, Twitter, Creative Suite, Photoshop, Illustrator

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