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Operator Manager

Location:
Niagara Falls, ON, L2H 2H1, Canada
Posted:
April 10, 2011

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Resume:

Tariq Haider

**** **** ** ******* *****,

Ontario, L2H 2H1

Phone: 905-***-****

Email: wyv7sf@r.postjobfree.com

Academic Background

• Achieve Diploma in computer office applications from Granton Institute of Technology, Toronto- 2008

• An IBM certified specialist in I Series system command operations - 2006

• Get Bachelor of Arts Degree from University of the Punjab, Pakistan, in the year of 1992 at Economics as the major subject.

• CA SYSVIEW Performance Management r12.5 : Real time Performance Monitoring 200 Certified - 2010

• In house training sessions from HP Canada ,CA (Computer Associates) Seneca College and IBM in;

ITIL

LINUX

Database Warehousing

Share Point Server Administration

IT Project Management

CISCO networking

AS400 Security and DB2 400

A+ Operating systems

Introduction to AIX and UNIX

RPG4, CL and JCL

CA7, TSO, SDSF, IMS and SAR

Robot, CA7, TWS, and Control-M

HMC Console

MS SharePoint

Projects and Professional Excellence Summary

• Implementing technical solutions for organizations like Pfizer, CIBC (Bank), CLOROX, Energizer, and HP Canada.

• Implementing technical solutions for Canadian government organizations like eHealth, BC Government and Bank of Canada.

• Implementing technical solutions for organization working with IBM and Micro-Age.

• Completed IT security and HMC projects.

• Completed KRONOS, INFINIUM, LSI and S&W projects.

• Completed several UNIX, PC hardware and SOP related projects.

• Have experience in testing sub accumulations with various electronic gears for ensuring a standard product.

• Worked as iSeres Operations Team Lead for Pfizer systems.

Computer Skills

• Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS, OS400, OS390, AIX, UNIX, Linux

• Office Package: Microsoft Office, 2007 and 2010

• Programming Language: RPG400, CL

• Hardware Tools: I Series, Z/os, HMC, TC/IP configuration LAN and Networking.

• Software Tools: Sysview, CA7, IMF, TSO, SDSF, IMS, SAR, INFOMAN, TWS, Control-M, ROBOT, Infinium, Kronos, LMS, LSI, S&W, BRMS, WAP, Back Office, Micros Point of sale, AD, IAM (Identity access management, EDI.

• Incident management Tools: HEAT, OVSD, Service Centre, HP Service Manager (SM7), EON, SAM ,

Professional background

2007- Present date: Work as Technical support analyst for z/os and I series at HP Canada, with the following work responsibilities

• Perform system monitoring and follow SOPs for several accounts like CIBC, Pfizer, Clorox, Global Payments, Energizer, BC Government and E-Health accounts.

• Perform batch processing using CA7 , Control-M, TWS, ESP and ROBOT

• Perform system monitoring using TSO, IMS, SAR, IOF, BRMS and CA-SYSVIEW.

• Participate in IT change control and implementations.

2008-2009: Work as Mainframe Operator / Senior AS400 Server Support Analyst at HP Canada, with the following work responsibilities

Systems support on z/os and iseries servers for clients like CIBC, CLOROX, GM, DELPHI, HENKEL, GPC, Ontario Health, Ontario Business

Incident ticket transfers from Help desk, Customer, Support teams etc using OVSD (open view service desk) and Service centre.

• Schedule & administer backup & restore functions using BRMS.

• Working on fail over technology using Data mirror

• Working on HMC Mainframe, IMF, MTO, TSO, SDSF, SAR, Info man.

• Monitor Daily system activities & operation tasks.

2007-2008: Work as Lead AS400 Operator /Server Support Analyst at HP Canada, with the following work responsibilities

Support Pfizer Pharmaceuticals,

• Working on iSeries/AS400 LAN Console, Operations Navigator , HMC, Twinet

• Perform OS/400 upgrades and apply PTF's (Image Catalog)

• Aid in implementation of application software releases & upgrades

• Working knowledge of how to configure LPAR and resources in OS/400 and i5/OS environments.

• Schedule & administer backup & restore functions using BRMS.

2004- 2007: Acted as the Systems operator / Technical support at the Falls View casino and Casino Niagara, with the work responsibilities like;

• Perform system monitoring and follow SOPs for systems like AS/400 (I series), AIX RS600 (pSeries), WAP, Micros and Windows AD.

• Completed several projects while opening new Casino.

• Participate in IT change control and implementations.

1999- 2004: Acted as the AS400 System operator /Administrator at the Cinram International, with the work responsibilities like;

• Perform system monitoring and follow SOPs for AS/400 (I series).

• Perform AS/400 maintenance, IPL’s, PTF’s & backups

• Problem Solving on PC’s/Laptops/Printers/RF devices.

• Working on routers, switches and frame relay to support network.

• Monitor EDI batch processing.

(PART TIME Contract) 1997- 2006: Acted as the AS400 System operator at the Carswell Thomson (publishers), with the work responsibilities like;

• Monitor AS400 system and submit batch jobs.

• Print daily, weekly and monthly reports using Genicom and Tally printers.

• Month-end Processing

(FULL TIME Contract) JAN-2003 to JUN-2003: Acted as the Order and credit Processor at the Carswell Thomson (publishers), with the work responsibilities like;

• Order and Credit processing. (A/R)

• Bill, Ship, Contact and product search and modifications

• Provide training to order and credit processing team.

(FULL TIME Contract) AUG-1998 to APR-1999: Acted as the AS400 System Operator at the MEDIS Health and Pharmaceuticals (a McKesson Company), with the work responsibilities like;

• Monitor AS400 and submit Batch jobs

• Print Reports and labels using IBM 3130 Laser and T series printers.



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