MARK ZIMMERMANN
South Lyon, MI 48178
PROFESSIONAL COMPETENCY:
A dynamic individual with a high level of integrity and strong work ethic that offers a rich combination of experience that is valuable for any company with products and services to sell and people and assets to protect. Remarkable attributes recognized by employers and coworkers include:
Able to manage employees, motivate individuals to achieve personal and professional goals. Astute in judging people and adjusting his interactions with them to be appropriate with the situation and the individual’s needs.
Experienced in delivering workforce training in multiple industries.
Strong influential and motivational skills and an 80% sales closure rate.
Committed to safety of workers and general public. Quick thinker and requires little supervision.
Experienced in managing workers compensation claims and facilitating return to work programs.
Trustworthy and sincere. At best in situations that need sound common sense and practical ability with people and business challenges.
Former law enforcement officer, loss prevention specialist, manager, and sales professional.
WORK EXPERIENCE:
Conti Electric Construction Safety Manager
02-11 to 08-11 Nashville, Tennessee
Responsibilities: Assist the Project Team in the management of safety and environmental programs. Conduct project orientations and new hire paperwork. Provide safety support and technical assistance to project teams. Support project teams in identifying and providing solutions for construction / environmental hazards. Maintaining and supporting the ongoing Environmental Health and Safety program including the support of on site staff. OSHA process and audits. Daily site observations and reporting, Job site safety analysis, new worker orientations, communication with subcontractor representatives and workers, issue and follow up on safety reports, conduct accident, incident, and near miss reports, attend and conduct safety meetings, maintain safety files, lead safety team.
La Fitness
07-08 to 09-08 Bonita Springs, Florida Weekend Sales Manager
09-08 to 02-09 Fort Myers, Florida Training General Manager
Responsibilities: Contact new members via phone and schedule personal training orientations, personal training sales, maintain daily, weekly and monthly sales goals, ensure all sales associates schedule 6-8 appointments daily, ensure associates maintain daily and weekly sales goals. Interview, hire and train new employee’s, supervise and schedule sales associates and personal training staff, employee reprimands and termination of sales and/or personal training staff, and customer service.
Centex Construction Ft. Lauderdale, Florida Loss Prevention Manager
Balfour Beatty Construction
10/06 to 05/08
Responsibilities: - Conduct new employee project orientation and basic training with Balfour Beatty Construction and subcontractor employees.
- Assist Loss Prevention and Operations in preparing safety related bid documents and project-specific safety programs.
- Coordinate all Loss Prevention efforts on the project with the Project Manager and Superintendent.
- Attend Subcontractor preconstruction meetings, review task specific JHAs and assist with planning for safety issues.
- Assist with material and equipment acquisition for new project setup.
- Assist Human Resources and Field Office Managers with drug and alcohol testing.
- Conduct frequent inspections of projects and identify current and future safety challenges.
- Assist Loss Prevention in establishing and administering project safety recognition programs.
- Prepare written reports of project inspections and assist project staff with correcting and preventing hazards.
- Conduct project loss prevention audits.
- Provide technical safety consulting services for projects and review preconstruction safety submittals.
- Lead Loss Prevention and project staff with safety training at all levels.
- Assist with establishing and maintaining a project crisis management plan.
- Keep current with new developments in OSHA and environmental regulations and company safety policies, and communicate to appropriate personnel.
- Conduct accident investigations and assist with OSHA and environmental inspections.
- Manage workers compensation claims including the return to work program.
- Maintain project incident logs for all reported injuries, GL claims, WC claims, and OSHA recordables.
- Assist Superintendent with sediment and erosion control, other environmental responsibilities.
Form Works Inc. Ft. Lauderdale, Florida On Site Safety Officer
10/03 to 10/06 Field Safety Supervisor
Responsibilities: New hire safety orientations, issue and inspect personal protection equipment, field drug testing, enforcement of safety policies, supervise safety carpenters, traffic control and flagger operations, administer first aid, transport injured employees to Workers Comp Clinic, injury and accident investigations, supervise 12 safety officers throughout Palm Beach, Broward and Miami areas, manage workers comp cases.
Coral Reef Lauderhill, Florida Sales/Instructor/Ship&Rec.
05/02 to 10/03
Responsibilities: Open store and register in the morning, scuba equipment sales, shipping and receiving, inventory control, set up displays, scuba instructor, spear fishing instructor, equipment repair, visual inspections and hydrostat testing, air and mixed gas filling, any other duties assigned by management, close and balance register for end of day business.
AA Trauma Cleaning Services Margate, Florida Trauma Cleaning Technician
06/02 – 10/03
Responsibilities: On call trauma cleaning technician. This position was on an on call basis and specialized in cleaning Cruise ships that were classified as “sick ships” in the Cape Canaveral, Port Everglades and Port of Miami areas. Cleaning of all common areas (ie: fitness rooms, spas, bars and night clubs, all ships had rails, bathroom areas, etc). Cleaned the cabins of all “sick” passengers and/or crew members and crew food areas.
Holiday Diver / Diver’s Direct Ft. Lauderdale, Florida Sales/Scuba Instructor
03/00 to 03/02 Catalog Center Night Mngr.
Responsibilities: Scuba equipment sales, scuba instruction, shipping and receiving, open catalog center for business during weekends, supervise catalog center sales staff during night hours, close registers at end of business and balance with daily invoices, attend weekly sales manager meetings, train and conduct in service sales training for employees.
** Received No. 1 sales person in United States honor from Aqualung Inc. in 2001 while employed for Diver’s Direct.
Kmart Ft. Lauderdale, Florida Loss Prevention Manager
05-98 to 03-00
Responsibilities: Conduct new hire loss prevention orientations for all team members, conduct internal and external theft investigations, conduct daily, weekly, monthly audits for high theft items and areas, maintain and move all CCTV equipment, hire and manage loss prevention staff, conduct accident investigations, customer service, conduct loss prevention training for other store management, implement new loss prevention policies and procedures, testify in court for theft cases (Internal and external), loss prevention staff training, inventory control, member of county theft taskforce.
Oakland Police Dept., Oakland, Florida Reserve Police Officer
07/97 to 05/98 Mountain Bicycle Officer
Responsibilities: Performed all phases of Road Patrol duties as a volunteer police officer. Patrol West Orange Trail and the Town of Oakland on a mountain bicycle as a member of the Mountain Bicycle Unit. Assigned to the Special Operations / Street Crimes Unit and Narcotics Takedown Team.
Orlando Regional Healthcare System Orlando, Florida Protective Service Officer
02/96 to 05/98
Responsibilities: Patrol Healthcare System Campus on foot, in security vehicles and/or mountain bike. Conduct scheduled locking and unlocking procedures of multiple buildings and properties throughout work shift, Aircare flight take off and landing procedures, dispatching, assist ER staff and other nursing staff with combative patient situations, emergency response to calls for service for bomb threats, theft or breach of peace situations and other general security duties for a multi hospital Heathcare System.
Macedonia Missionary Baptist Church Orlando, Florida (Off Duty) Police-Security
11/95 to 04/98
Responsibilities: Patrol church parking properties and facilities with police patrol car and/or mountain bike, assist in traffic control, armed security for money deposits, any other security duties assigned.
Eatonville Police Dept., Eatonville, Florida Detective/Road Patrol
12/93 to 08/94 Reserve Police Officer
04/95 to 11/95
11/95 to 07/97
Responsibilities: Performed all phases of criminal investigations (ie: Burglary, Robbery, Narcotics, Sexual Assaults, Child Abuse, Homicide, etc.) background investigations for new hires, member of Review Board for potential employees, conduct interviews of witnesses, interrogations of suspects, conduct surveillance operations, organize takedown and search warrant operations, take evidence to Florida Dept. Of Law Enforcement lab for analysis, take case files to States Attorney’s Office for review, testify in court, make arrests in Felony cases not cleared by arrest at initial report. backup road patrol officers, assigned road patrol shifts as only officer on duty in high crime environment during personnel shortages. Assigned to Orange County Narcotics Taskforce as investigator, takedown team member, and assisted Federal Drug Enforcement agents during operation “Weed and Seed” program.
Monterey East & Sun Bay Apartments Orlando, Florida (Off Duty) Police-Security
04/93 to 11/94 12/96 to 04/98
Responsibilities: Patrol apartment complex property several times a night, lock pool and laundry areas, respond to complaint calls from answering service, assist in evictions, keeping peace on property, noise or drug traffic complaints, deter theft incidents, any other duties assigned by management
Reig’s Guns Orlando, Florida Sales/Fire Arms Instructor
06/92 to 3/93
Responsibilities: Open store and register in the morning, clean and sweep firing range daily, firearm and accessories sales, firearms repairs, firearms instructor for Basic Firearms and Concealed Weapons Classes.
Sports Authority & Stein Mart Orlando, Florida Loss Prevention Associate
10/91 to 04/92 09/94 to 05/95
Responsibilities: Conduct external theft apprehensions, daily, weekly and monthly audits, testify in court, accident investigations, assist loss prevention manager.
Belle Glade Police Dept., Belle Glade, Florida Patrol Officer
05/90 to 04/91 Special Response Team
Responsibilities: Performed all phases of Road Patrol activities in a high crime environment.
Special Operations team- member for the Special Response Team (ie: Search Warrant Entry Team, High Risk Felony Takedowns, Barricaded Gunman, Narcotics Operations, Dignitary Protection, etc.)
EDUCATION
Lyman High School
Longwood, Florida 03-83 to 86-90 (General Courses)
Seminole Community College (Police Academy and law courses)
Sanford, Florida 01-90 to 4-90 (580 hours) 20 college credits
Seminole Community College (Emergency Medical Technician)
Sanford, Florida 05-92 to 08-92 (380 hours) 12 college credits
Seminole Community College (Fire Fighter Minimum Standards)
Sanford, Florida 08-92 to 12-92 (380 hours) vocational
TRAINING & CERTIFICATIONS
• Police Academy (First Responder, CPR/First Aid, Air/Blood Born Pathogens)
• Emergency Medical Technician (CPR/First Aid for the professional responder, Air/Blood Born Pathogens)
• Fire Fighter Minimum Standards
• Advanced Air/Blood Born Pathogens with AA Trauma Cleaning Services
• Microsoft Office Word, Excel, and Outlook
• Management Skills for the New Supervisor
• Manage Your Way to Success
• Mares Tech Team (Service Tech.)
• Sales Techniques (Scuba, Firearms, Personal Training, general)
• Advanced level law enforcement training and certifications
Advanced level Fire Fighting training with Volusia County Fire Services.
• OSHA 10hr, 30hr and 500.
• Construction Safety updates.
• CPR, First Aid, AED Instructor
• Fall Arrest Systems
• Flagging Operations
• Mold Inspector / Remediation
• Storm Water Inspection
• Loss Prevention Training
• Class D Security License