Customer Service High School
Resume:
Zerica Breshe’ Bills
Mesquite, Texas 75149
OBJECTIVE
To obtain a challenging position in Customer Service were I may demonstrate my strong
communication skills, my problem solving abilities, and my aptitude for sales, as it
relates to customer service.
EDUCATION
University of North Texas – Dallas 2010 – Present
Seeking a degree in Applied Arts and Sciences
Prairie View A & M University 2008 – 2010
Seeking a degree in Nursing
Mesquite High School 2004 - 2008
High School Diploma
AWARDS
Prairie View A & M University
Academic Recognition Award – 3.00 GPA
Massage Envy – Employee of the Month
J.C. Penney Customer Service Awards
WORK EXPERIENCE
Massage Envy 2010 – Present
Customer Service/Sales Associate
• Market memberships
• Categorize charts for accessibility
• Answer phones, and reserve appointments
Alternatives Unlimited Summer - 2009
Reading/Math Tutor
• Tutored high school students in math at Samuel High School, Dallas, Texas
• Maintained accurate records of students performance
• Assisted students with other assignments as needed
J. C. Penny Corporation 2007 – 2008
Customer Service Associate:
• Performed cashier duties
• Assisted customers with clothing selections
• Maintained store appearance
• Completed Sales Applications
• Provided 110% Quality Customer Service
• Projected number of sales based on customer satisfaction
EXTRACURRICULAR SKILLS
Dance:
Nominated Captain of the All Star Drill Team at Mesquite High – 2008
Drill Instructor for the Junior Varsity Drill Team at Mesquite High – 2008
Clubs/Organization:
PALS (Panther Advisor Leaders) 2009 - 2010
• Mentored incoming Freshman students
• Engaged students in various activities that help with student acclamation
• Taught team-building relationships with students
VOLUNTEER SERVICES
E. B. Comstock Middle School Drill Team – 2007/2008
REFRENCES AVAILABLE ON REQUEST
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