Professional Closing Network Pittsburgh, PA
Marketing and Sales Lead Jan. 2008-August 2008
•Developed marketing/sales objectives which lead to a 25% larger client pool.
•Researched, targeted, and qualified potential leads pertaining to specific marketing/sales objectives.
•Managed CRM database tracking all marketing and sales opportunities.
•Contacted and recruited potential clients regarding company services.
Recruiter/Team Leader Nov. 2004-Dec. 2007
•Recruited attorneys for real estate closings in 20 UPL states.
•Managed and supervised a team of three closing schedulers.
•Resolved client/lender issues related to specific closings.
•Coordinated logistics of closings between attorneys, borrowers, and lenders.
•Acted as liaison on behalf of firm for prospective clients.
•Established and oversaw training process for new employees.
•Researched and targeted potential firms for sales plan.
Allegheny Conference Pittsburgh, PA
Executive Assistant July 2004-Nov. 2004
•Organized and managed financial information pertinent to 501(c)3 status.
•Coordinated meetings and conferences regarding potential investment and funding for 501(c)3.
•Performed basic administrative tasks including answering incoming calls, filing (invoices, correspondence, contributions, etc.), utilizing Internet research, and procuring needed supplies.
•Wrote press releases, designed promotional materials, and was primary support for organization.
John Harvard's Brew House Washington, DC
Shift Supervisor January 2002-July 2004
•Assist in the implementation of marketing programs for achieving specified financial objectives (i.e. designing advertising materials, contacting potential clients, etc.).
•Instruct new employees in standard company protocol, including guest relations and service practices, through on-site training.
•Perform basic administrative functions consisting of answering incoming calls, faxing, procuring needed supplies, and interacting with clients.
Croatian Embassy Washington, DC
Research Intern May 2000-August 2000
•Wrote press releases, designed promotional materials, and coordinated meetings between Croatians and Croatian-Americans.
•Assisted in translation between Croatian diplomats and parties interested in financial contributions.
•Represented the Croatian Embassy at foreign diplomatic functions.
•Designed daily update pamphlets concerning Croatia in politics, science, sports, etc.
•Performed basic administrative tasks including answering incoming calls, filing, performing Internet research, and procuring needed supplies.
CU Financial Services Falmouth, ME
Financial Assistant May 1999- August 1999
•Researched and analyzed trends in the stock market through first and secondary sources.
•Prepared weekly reports on specific companies and their potential for success.
•Contacted and established accounts with various potential investors.
•Designed new promotional materials, wrote press releases, and updated website on a tri-weekly basis.
•Fluent in Serbo-Croatian, Italian, and Spanish
• Working knowledge of Microsoft Office, Access, CRM, Adobe Photoshop, Adobe Writer and Reader, Netscape and Explore Programs, and equivalent Macintosh programs.
Vassar College Poughkeepsie, NY