Customer Service Mortgage

Jennifer Trentacosta

***-** ********* **.

Parsippany, NJ 07054

Phone: 973-***-****

OBJECTIVE: I seek a challenging opportunity that will utilize my customer service and communication skills.

QUALIFICATIONS

Proven record of reliability and responsibility.

Able to think independently and quickly resolve problems.

Effective team member who is comfortable with leading or collaborating.

Excellent communication and customer service skills, clear and professional manner.

Organized, confident and highly motivated.

Strong commitment to efficient and superior performance.

Enjoy challenges and perform well under pressure.

EDUCATION

Lenape Regional High School – Medford, NJ

EMPLOYMENT

10/10-8/11 Weichert Financial – Morris Plains, NJ

Mortgage Closer

• Responsible for the closing and sending of mortgage documents.

• Close conventional, FHA, VA, and home equity lines.

• In charge of specialty loans for the states of Maryland and Virginia.

• Reviewed entire loan file for accuracy.

• Responsible for the funding of all loans.

4/08-10/10 Money Store – Florham Park, NJ

Mortgage Closer

• In charge of the closing and sending of mortgage documents.

• Close both conventional and FHA loans.

• Performed post closing duties when needed.

5/06-6/07 Homecomings Financial – Parsippany, NJ

Mortgage Closer

• In charge of the closing and sending of mortgage documents.

• Close both conventional and home equity loans.

• Review signed documents for funding.

• Post closing duties.

• Daily contact with mortgage brokers to assist with changes and problem resolution.

3/05-3/06 Aurora Loan Services – Florham Park, NJ

Mortgage Closer

• Responsible for the closing and sending of mortgage documents.

• Responsible for closing conventional mortgages.

• Assist brokers in mortgage closings.

5/04 -2/05 Eastern American Mortgage – Little Falls, NJ

Mortgage Closer

• Responsible for the closing and sending of mortgage documents.

• Duties include closing conventional and FHA mortgages.

• Send mortgage monies by using warehouse funds.

• Review Title documents for accuracy.

11/97-10/03 Cendant Mortgage Corp. – Mount Laurel, NJ

Mortgage Closer

• Responsible for the closing and sending of mortgage documents.

• Ability to close conventional, VA, FHA and home equity line mortgages.

• Manage high Volume incoming calls from Realtors, Closing agents and Attorneys to provide solutions to numerous problems from the closing table.

• Duties include wiring large amounts of mortgage funds to closing agents.

• Chosen rep for training of new hires.

Computer Skills: MS Office 2007 including; Word, Excel, PowerPoint and Access.

Contact this candidate