Customer Service Human Resources
Resume:
OMOLOLA (LOLA) MARTINS
Riverdale, GA 30296
678-***-****(678)748-1019
*******@*****.***
____________________________________________________
SUMMARY QUALIFICATIONS:
A self motivated, well-organized, result oriented individual that works well with time schedule, desires to work in leadership roles, solutions-focused functional areas of teaching, nursing support services, human resources, HRIS, Compensation and Benefits Administration, and Recruitment, has extraordinary self-management skills, and is enthusiastic about learning.
PROFESSIONAL EXPERIENCE:
GREATER ATLANTA FAMILY HEALTH CARE
Externship - Medical Billing & Coding Coordinator Nov 2004- Jan 2005
•Ensured accurate production of patient charts, by checking in and out.
•Processed medical claims according to company guidelines. Online verification, pre-cert, and referrals. Customer service for vendors, patients, and Insurance Companies.
•Utilized multiple systems to obtain and records medical claims information, and make determination related to claims development, fully document files with procedures taken. •Prepared accounts for collections.
•Accurately processed and payment posting for Medicare, Medicaid, Commercial, and self pay accounts. Prepared and mailed patient statements.
•Assisted with Aging Reports and prepared accounts for collections. Processed physician office billing. Assisted with administrative duties, answered multi-phone lines.
GRADY HEALTH SYSTEM - Atlanta, GA Feb 1994-Mar 2004
Compensation Assistant, Human Resources Dec 1998-Mar 2004
•Retrieved and filed a variety of confidential information. Maintained computerized filing systems and hard copy files for all job descriptions, positions and control forms incentive programs, records, forms, and correspondence. Operated compensation computer databases.
•Assisted with completing, writing, editing, and coding position descriptions, employee requisitions, reviewed and approved employee retention sign-on bonus.
•Reviewed, edited, and typed job descriptions, and ensured adherence to appropriate format.
•Coordinated and reviewed processed criteria-based evaluations for compliance with internal policies and procedures on signature requirements and age specific criteria.
•Processed merit increases based on appropriate years’ merit matrix guidelines.
•Assisted with completing salary surveys and ordered standard special computerized salary administration reports.
•Processed position control, and performance evaluation.
GRADY HEALTH SYSTEM -Atlanta, GA Aug 1997 - Dec 1998
HRIS/Records Assistant:
•Performed a wide range of routine administrative and receptionist duties, such as receiving, routing, and processing documents.
•Filed personnel status changes, verified employment and mortgage, typed and sent out routine correspondence reports, made ID Badges, and generated standard reports.
•Input data into a computer processing system and reviewed output for accuracy.
GRADY HEALTH SYSTEM Atlanta, GA
Unit Secretary: Feb 1994 - July 1997
•Provided secretarial support for all employees within ICU, Med/Surgical, Pediatric, and Emergency Care both inpatients floor and units.
•Maintained medical records, inventory of supplies and communicated with other
auxiliary services in regards to patients.
•Transcribed doctors’ orders from patient charts, admission, transferred, and discharged patients.
•Assisted all customers, foster and promoted teamwork by exhibiting collaborative skills in all endeavors.
St. MARY HOSPITAL - SPRINGFIELD, MO
Unit Secretary: Sept 1988-Aug 1992
•Provided secretarial support for all employees within assigned nursing units, information system duties.
•Transcription of physician orders, admission of patients, transferred, discharged and scheduled appointments into a computerized system.
CLAYTON COUNTY SCHOOL SYSTEM, GEORGIA
Brown Elementary School
AUTISM Paraprofessional Teacher Aug 2008 - Present
•Provide educational support to students with disabilities(Autism Spectrum Disorder)
•Provide support to disabled and non-disabled students in “inclusive” settings (both Special and General Educations).
•Prepare activities under the guidance and supervision of the Special Education teacher such as bulletin boards, calendars, displays, exhibits, and sensory time.
•Assist autism students with independent study and enrichment work that has been set up by the teacher.
•Assist Special Education teacher with non instructional duties such as breakfast, snack, lunchtime, bathroom, changing diapers, and clothing routines.
•Assist individual and small group of students with disabilities in the library and other resource settings.
•Assist autism students with instruction in the physical education, music therapy, and art program.
•Assist students in Community Based Instruction (CBI), and field trips to various places.
PAULDING COUNTY SCHOOL SYSTEM, GEORGIA
Allgood Elementary School Aug 2007 - Aug 2008
ESEP Paraprofessional Teacher
•Provided/Assisted the teacher with the preparation and reinforcement of the presentation of learning materials and in performance of other instructional activities.
•Assisted/Monitored students drill, study, and research activities such as field trips.
•Assisted with basic principles of mathematic, reading, and explained words and meanings in communicating effectively, both oral and written to the students.
•Assisted in administering, monitoring, scoring, computing, recording test results, maintaining students records, attendance, and files.
•Assisted special need students in operating audiovisual, computers, copy machines, and other equipments.
P. B. Ritch Elementary School Oct 2006 - Aug 2007
ESEP Paraprofessional Teacher
•Provided one-on-one instructional support with the supervision of general education teacher to a vision impaired student in all subjects and outside classroom activities.
Subtitude Teacher Jan 2006 - Sept 2006
•Sub-teaching at all grade levels, K-12 in Language Arts, Reading, Writing, Economics, and Social Studies.
LAGOS STATE SCHOOL SYSTEM-LAGOS, NIGERIA
Lewis Grammar School - Lagos, Nigeria Jul 1981 - Apr 1988
•Provided teaching to 10th Grade in Economics, Commerce, Business Law, Social Studies, and English Language.
•Guidance Counselor for 10th through 12th Grades.
•Assistant Head of Department, Business Education.
JEFFERSON CITY HIGH SCHOOL, MO
Student Externship Teaching Practice: Feb 1991 to Apr 1991
•Completion of teaching practice; taught fundamental basic in Economics, and Business Communications.
EDUCATION/CERTIFICATIONS:
•University of Lagos, Nigeria, Associate Degree (Bus Education) 1981
•Lincoln University Missouri, Bachelor of Science(Bus Educ/Adm) 1991
•Advance Medical Training Center, Clinical Medical Assistant(NHA) 1997
•JoLei Education Resource, Medical Billing & Coding Specialist(NHA) 2000
•MS Word, WordPerfect, PowerPoint, Excel, Grady Health System 2003
•Certified Paraprofessional Teacher Georgia 2006
•Certified Exceptional Child(Autism) Paraprofessional Teacher 2008
SKILLS:
•MS Word •MS Excel •Paradox •QuattroPro •WordPerfect •PowerPoint •Alteer, Georgia Health Partnership Web Portal • Medical Terminology
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