Manager Sales
Resume:
ROBERT ANDERSON
ANTELOPE, CA **843
907-***-**** CELL
EMAIL: *************@*****.***
GEOSPATIAL TECHNICAL SPECIALIST FOR SURVEYOR’S EXCHANGE: MARCH 2009 TO PRESENT
Pre- and post-sales presentations of AutoCAD, AutoCAD Map, Mapguide and AutoCAD Civil 3D Software.
Demonstration, installation, customization and training classes for AutoCAD, AutoCAD Map, Mapguide and AutoCAD Civil 3D Software.
Responsible for phone and on-site technical support for all Autodesk Software.
GEOSPATIAL TECHNICAL SPECIALIST FOR CVIS: 2007 TO DECEMBER 2008
Pre- and post-sales presentations of AutoCAD Map and Mapguide Software
Demonstration, installation, customization and training classes for AutoCAD Map and Mapguide.
Conducted 42 Online Webcasts showing customers how to utilize AutoCAD Map.
Developed a 12 part series on AutoCAD Map for distribution on iTunes as a video podcast series.
Training for over 200 users on AutoCAD Map. Select agencies include City and County of Fresno, City and County of Los Angeles, Imperial Valley Water District and the Contra Costa Water District.
Responsible for phone and on-site technical support for AutoCAD Map and Mapguide.
Featured speaker at the Southern California CAD Summit and the Southern California Water Summit.
Featured speaker at the Autodesk Technical Day, GUAM.
Assistant Instructor for AutoCAD Map Classes at Autodesk University.
Author and creator of an AutoCAD Map and Mapguide GIS blog: Integrating CAD and GIS www.cadandgis.blogspot.com
TECHNICAL DEVELOPMENT MANAGER, TESTING AND CERTIFICATION, LEARNING AND TRAINING, AUTODESK: 2001-2007
Manage and Coordinate the Development Teams (approx. 55 people), Review Teams (approx. 40 people) and Web deployment for Product Support, Sales Competency and Customer Certification Exams for all Autodesk products in the Americas. Asia Pacific and Europe
Communicate with Sales, Product Support, Courseware Developers and Technical Writers to create a comprehensive test plan strategy
Create and maintain Exam design guidelines and rollout plans and modify process to improve efficiency and accuracy
Build and expand new Exam Board Members in the practice of exam creation and provide them the tools for success
TECHNICAL APPLICATION ENGINEER FOR AUTOCAD MAP, LEARNING AND TRAINING, AUTODESK: 1998-2001
Hired to train the Autodesk Reseller Channel for the initial rollout of AutoCAD Map and Autodesk World.
SENIOR CAD MANAGER FOR SANTINA & THOMPSON CONSULTING ENGINEERS, CONCORD, CA: 1997-1998
Training, Support, and Installation for 50 CAD Systems using AutoCAD and Land Desktop Products
Certified Autodesk Technical Specialist (ATS) for AutoCAD MAP, Autodesk World and Autodesk Civil Products.
AEC/GIS Exam Board Member for Autodesk ‘s Testing and Certification Development Team
Autodesk University Speaker 1998 – Introduction to Autodesk World and Introduction to AutoCAD Map
Trained 70 users using AutoCAD R14 for Hewlett Packard, Corvallis OR
Conducted AutoCAD, AutoCAD MAP and Softdesk Civil training for the following: Harris & Associates, Creegan & D’Angelo, City of Santa Clara, City of Mill Valley, City of Larkspur, City of Novato, City of San Rafael, City of Concord, and City of Citrus Heights
Managed Pavement Management System and GIS using AutoCAD Map for the City of Citrus Heights, City of Clayton, City of Dublin and City of Larkspur
Managed and Implemented GIS systems using AutoCAD Map for the City of Larkspur, City of Pittsburg, City of San Rafael and the City of Concord
TRAINING AND TECHNICAL SUPPORT MANAGER FOR AVCOM TECHNOLOGIES, SUNNYVALE, CA: 1990-1997
Pre- and post-sales presentations of Autodesk and Softdesk Software
Organization and coordination of related seminars
Demonstration, installation, customization and training classes for AutoCAD, AutoCAD MAP, Autodesk World and the entire Softdesk Civil product line
Training for over 3000 users of AutoCAD, AutoCAD MAP, and Softdesk Civil products. Select agencies trained include Bechtel, Shell Oil, Tosco, Parsons Brinkerhoff, Sverdrup, BATC, East Bay Regional Parks District, City of San Leandro, City of Palo Alto, City of San Jose, Santa Clara Valley Water District, Santa Clara Transportation Agency, County of Santa Cruz, City of Santa Cruz, CH2M Hill, City of Oakland, Lawrence Livermore National Labs, Sandia National Labs, Sonoma County, Solano County, City of San Francisco, City of Mountain View, Dames & Moore, HMH Engineers, Woodward Clyde, Korve Engineers, Mark Thomas & Co., The Bentley Co., UC Santa Cruz Facilities Department, Stanford University and the City of San Rafael.
Trained 75 users at the County of Alameda using AutoCAD and Softdesk Civil products (four-month project)
Trained 45 users at the County of San Mateo using AutoCAD and Softdesk Civil products (two-month project)
Responsible for phone and on-site technical support for Autodesk and Softdesk products on all platforms and operating systems.
CAD MANAGER FOR SANTINA & THOMPSON CONSULTING ENGINEERS, CONCORD, CA: 1986-1990
Training for 55 Civil Engineers on AutoCAD, DCA/Softdesk products
Installation and Customization for 40 CAD Systems
Subdivision Design and Drafting using AutoCAD and DCA/Softdesk
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