KRISTI BYNES
**** ****** ******. *** ****, San Diego, Ca. 92130
760-***-****, wujptk@r.postjobfree.com
Summary of Qualifications: Results orientated sales professional with experience in management, client/candidate
relations, recruiting and customer service. Known for being a team player, creating profitable solutions, problem
solving and having the skills to create long lasting customer relations.
Professional Experience:
07/10 – Current ASHFORD UNIVERSITY, Enrollment Manager
•Oversee a team of 16 Enrollment Advisor’s
•Organize and execute team meetings/trainings, individual coaching sessions, daily strategies to
achieve individual goals.
•Attend weekly meetings to project forecasts and weekly goals versus team budget.
•Graduate of Manager Mentor Program.
•Oversee corrective action documents, payroll and timecards.
11/07-07/10 ASHFORD UNIVERSITY
•Recruit qualified students to the university
•Advise students through the application and enrollment process
•Maintain excellent customer service throughout their college experience
•Make an average of 300 phone calls daily to interested students
•Exceeded matrix goals and currently have 74 active students attending Ashford University.
•Graduate of 2009 Future Leaders Program.
•Promoted to team lead within 5 months of joining the Ashford team.
03/07 – 05/08 K FORCE PROFESSIONAL STAFFING, Account Manager
•Evaluate and screen resumes through various sources
•Recruit, interview, hire and dispatch candidates to appropriate position
•Maintain personnel files
•Build and develop successful relationships with both clients and candidates
•Quickly and effectively solve client challenges
•Assist candidates on an ongoing basis with assignment placement/counseling relating to
development and performance objective
•Perform inside sales and business development calls
•Conduct background and reference checks
03/05-02/07 SAMMY’S WOODFIRE PIZZA, General Manager
•Oversaw daily restaurant operations
•In charge of monthly inventory and ordering of food and beverage products. Managed vendor
communications to ensure product availability and quality
•Increased gross profit by 11% year over year and led Sammy’s Carlsbad to become the highest
grossing store in the company
•Active in reviewing and fine tuning monthly profit and loss statements
•Participated in interviewing, hiring and training of all new employees
•Conducted new hire orientations
•Processed weekly payroll, conducted safety orientation and maintained employee files
03/04-01/05 KARL STRAUSS BREWING COMPANY, Restaurant Manager
•Compiled data and ensure accuracy to generate revenue reporting, confirm daily cash
reconciliation numbers and conducted opening and closing duties
•Created and conducted agenda for daily pre-shift meetings on topics including; menu knowledge,
new policies, up-selling techniques, address and communicate previously provided employee
feedback
•Active in interviewing and hiring process, to include; mentoring newly hired managers per
corporate objectives
•Supervised day to day activities for over 40 employees; including administering the scheduling
process for over 30 employees
•Manager of payroll; including all pertinent new hire paperwork
11/99-03 KARL STRAUSS BREWING COMPANY, Supervisor/Trainer/Server
•Took part in three separate new store openings for Karl Strauss
•Demonstrated competency in the restaurant, including responsibility for daily cash
accountability and daily opening and closing duties.
•Conducted training and orientation of all new employees.
•Compiled opening and closing numbers; including daily sales, product mix and
key numbers
Education
01/09-current •ASHFORD UNIVERSITY, San Diego, Ca.
09/93-12/97 •UNIVERSITY OF SAN DIEGO, San Diego, CA