JANA FABROS
*** **** ****** #*** • San Francisco, California 94121
650-***-**** • *******@*******.***
Clerk
Diligent and detail-oriented criminal justice graduate with knowledge of current issues and technological advancements related to crime analysis. Ensure accuracy in all work through records examination and correction. Inspire confidence in coworkers and customers through clear communication and understanding of delicate or confidential matters. Areas of expertise include:
Team Building • Communication • Detail-Orientation • Data Entry • Computer Skills
EDUCATION
Master of Science in Criminal Justice (May 2011)
Tiffin University, Tiffin, Ohio
Relevant Coursework
Theories of Crime Analysis
Contemporary Criminal Justice: Issues and Trends
Statistical Applications in Criminal Justice
Computer Applications in Crime Analysis, Community Policing and Investigations
Criminal Intelligence
Research Design and Analysis
Legal and Ethical Issues in Criminal Justice
Geographic Information Systems: Applications in Criminal Justice
Crime Analysis Project
Bachelor of Science in Technical Management
DeVry University, San Francisco, California
COMPUTER SKILLS
Microsoft Word, Excel, Access, PowerPoint • Data Entry • AS/400
PROFESSIONAL EXPERIENCE
SAN FRANCISCO POLICE DEPARTMENT, San Francisco, California • 2010–2010
Support services division of San Francisco Police Department composed of 2 departments: ID Bureau and Records Management System (RMS). Maintains criminal records and oversees fingerprinting, court date arrangements, and sensitive criminal information.
Intern: Served customers and law enforcement officials in RMS department. Requested police reports for individuals. Ensured sensitive information remained available only to authorized persons. Utilized data entry skills to update and guarantee accuracy of rap sheets and warrants.
• Created efficient and fast-paced work system by prioritizing customer service and promptly attending to individuals.
• Provided swift service through knowledge of police reports and procedures for obtaining currently unavailable reports from correct unit.
• Guaranteed accuracy by validating information against computer records.
• Provided department with timely and up-to-date rap sheets by managing new information and entering data into computer in a timely fashion.
• Performed duties faster than many regular employees through attention to detail and focusing on tasks at hand.
STAPLES, San Francisco, California • 2005–2009
Large retail chain selling office supplies and electronics.
Inventory Associate: Counted merchandise and checked for accuracy. Restocked shelves. Processed merchandise returns with UPS. Updated information in AS/400.
• Earned employee of the month status 4 times.
TOYS R US, Colma, California • 1999–2005
Retail store chain carrying toys, video games, and baby merchandise.
Store Receiving Specialist: Audited cash registers. Oversaw shipment delivery from UPS, FedEx, and DHL. Checked shipments against inventory to ensure accuracy. Assisted customers at registers and store service desk.
• Solved company financial problems by checking and correcting errors when money in cash registers came up short.