Customer Service Representative

Chad Hanselman

**** *** ****** ** ********** Illinois 60107 Phone#773-***-****

Career Objective

My Diversified experience has trained me for a challenging career in a commercial / residential setting to Employment in heating, ventilation, air conditioning, electrical, and light plumbing. Seeking a career in a growing company that will utilize my technical and customer skills towards future advancement.

Qualification Profile

Heating, Ventilation, Air Conditioning, Electrical, and light Plumbing

EPA Universal certified, skilled in various aspects of repairs, installation and preventative maintenance of residential/commercial HVAC equipment; fractional tons to 110 tons. Proven ability to perform accurate problem diagnosis using effective troubleshooting techniques and posses a strong background in the operation, repair, maintenance, and calibration of electrical equipment. Effective in maintaining operational procedures with concern to the business and customer service. Self motivated in any assignment and exceed standards of position, with awareness of all safety practices and procedures. Proficient in sheet metal fabrication, installation and repairs, to include, also performed the duties in plumbing and installation of water heaters and boilers.

Technical Skills

Troubleshooting Circuit Analysis Schematic Analysis

Welding: Turbo Torch Digital Multi-meter AC/DC Circuits

Soldering Pipe Fitting Sheet metal fabrication

Work History

Rays Heating and Air- Schaumburg, Illinois

Customer Service Representative HVAC service / Install Technician

Analyze, Troubleshooting, repair and maintain HVAC equipment for a large client base

Salary $30.00 06/10 to 12/10

Tempco Heating and air- Arlington Heights, Illinois

Customer Service Representative HVAC Lead Service Technician

Analyze, Troubleshooting, repair and maintain HVAC equipment for a large union shop

Salary $42.76 06/06 to 02/09

Rainbow Engineering- Des Plaines, Illinois

Customer Service Representative HVAC Lead Service / Install Technician

Analyze, Troubleshooting, Repair and Install HVAC equipment for a large client base.

Salary $31.00 Started 1992 to 2006

Certification EPA Universal Certified

Harper Community College Computer electronics Eng 09/94 to 05/96

ESCO Institute Refrigeration Certification Classes 12/96 to 05/97

*************@*****.***

Contact this candidate