Customer Service Quality

P.INDIRA

Cell: 994**-*****

e-mail:********@*****.**.**

***, ******* **** ******, **** Tambaram, Chennai – 600 044.

With over 5.5 years of experience in BPO and Accounts, I am looking forward to working with a

firm where I can manifest my ideals with proven ability to deliver high quality work and excellent

customer satisfaction.

EDUCATION

Academic & Technical Subjects University / Institution Class / Percentage Year of Passed

BBA

12th

10th Commerce

Commerce

DB Jain College, Chennai

Model Girls, Hr. Sec. School

Y.M.C.A Hr. Sec. School

59%

63%

82% April - 2006

March - 2003

March - 2001

WORK EXPERIENCE

Job Title: Sr. Customer Service Executive & QA

Company: FirstSource Solutions Private Limited, Karapakkam March 2008 - May 2012

Job Description:

Mobility.

Exposure Monitoring.

Screening with Pan India.

Quality Analyst for the Same job with last 2 years

Software Used: MS-Excel, MS-Access

Years Of Experience: 4.2 Years

Job Title: Account Supervisor

Company: Espiem Private Limited, Mettukuppam Dec 2006 – Mar 2008

Job Description:

Cash Handling.

Invoice.

Software Used: MS-Excel, Tally

Years Of Experience: 1 Years and 4 Months

Current CTC : 1, 32,000/- P.A

General Information:

Father’s Name : R. Pandurangan

Mother’s Name : P. Anadhi

Date of Birth : 09.11.1985

Gender : Female

Marital Status : Married

Husband’s Name : V. Dinesh

Languages Known : Tamil & English

Declaration:

I hereby declare that all the information and facts furnished above are true to the best of my knowledge.

Yours Sincerely,

P. Indira

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