HR Manager & Talent Acquisition Specialist

JOE CADOVICH

*** ******* ***** ***** •Troy, MI 48098 • 248-***-**** home • 248-***-**** cell • ***********@*****.***

CAREER SUMMARY

Results driven HR, recruiter, and talent acquisition specialist for consumer services, information technology and health care concerns. Experienced with local and national searches with twelve plus years of methodologies, approaches and recruiting best practices. Effective communication efforts interacting with management, staff and customers to deliver innovative and cost effective results. Works well in leading and participating in progressive fast paced environments

PROFESSIONAL EXPERIENCE

Independent Healthcare Business Development Consultant November 2008 – Present

•Assigned to Blue Cross Blue Shield of Michigan, National Accounts as a benefit

enrollment consultant through Jawood Management Corp

•Presented newly signed national groups of employees ( 5 -150) including c-level executives, newly elected health, dental and prescription care benefit options

•Introduced and reviewed benefit option alternatives, features, cost structures, premiums and deductibles

•Assisted newly signed members in whatever means necessary to ensure a smooth and effortless transition to newly elected benefits

For a home health care provider

•Structured a sixteen point marketing strategy and plan of attack to target specialty physicians to generate referrals for skilled home care product offerings, which includes: Nursing, OT, PT, Speech Therapy, Medical Social Services and Certified Home Health Aid.

•Increased referrals by 10% by establishing client relationships through effective prospecting, needs analysis, product/service delivery, and account maintenance.

National Time & Signal, Wixom, MI- A Michigan based manufacturer of life safety and commercial time pieces

Field Services & Customer Service Manager October 2003 - August 2008

•Recruited all levels of employees, maintained current employee levels and developed the value of current staff members through performance management, training, coaching, counseling and or dismissal

•Established, maintained and grew account services revenue by 50% within twenty four months through collaborative outsourcing programs, negotiated service contracts with executive c-level decision makers.

•Developed Human Resource processes, policies and procedures that reduced staff turnover by 35% and established a focused service mentality delivering a world class product.

•Implemented training methodologies, performance measures and incentives that resulted in a 20% increase of technician sales and raised customer satisfaction from 75% to 95%.

•Wrote, and installed an employee handbook and created updates as required and necessary

•Enhanced communication strategies throughout the operation to ensure mission of service and improved employee relations.

•Analyzed then redesigned numerous processes resulting in greater productivity and a 25% cost reduction

•Mastered and utilized the Predictive Index survey tool as a candidate selection aid and management tool

Joe Cadovich, page 2

International Profit Associates, Buffalo Grove, IL - The largest small business consulting firm specializing in client engagements for customer’s revenue targets of $1 - $25 million

Senior Business Consultant March 2002 – October 2003

Responsible for effecting change and creating increased profits for assigned clients. Managed multiple client assignments to successful completion by educating, counseling, and guiding the clients and their employees in primarily Human Resources Enhancements, specifically:

• Formed recruiting and hiring strategies, established searches, interview protocols, salary negotiations, offers and management metrics.

• Drafted and implemented employee handbooks

• Designed and instructed on succession planning

• Created functional organizational systems, responsibilities and accountability

• Taught and developed job descriptions and regulatory policies that meet all state and federal guidelines

• Trained managers to evaluate performance and developed incentives for merit performers

• Developed process improvement tactics, which typically included management coaching

QUALITY COMPUTER SERVICES, INC., Troy, MI – A highly specialized I.T. and Mortgage contract consulting firm

Sales & Recruiting Manager November 1994 - March 2002

•Reported directly to the CFO while structuring recruiting models. Initiated broad based business opportunities and created partnerships with Fortune 500 Corporations, efforts increased revenue from $1million to 6 million within two years

•Created an employee appraisal tool and performed employee evaluations

•Cultivated and enhanced employee relationships.

•Performed and managed the recruiting and account management efforts, including: corporate strategies, administration, marketing presentations, and all staff hiring, resulting in the selection by Detroiter magazine as the “Top 50 Companies of Metro Detroit”, 1996

•Managed the firms HR regulatory compliance issues, employee relations, handbook updates and salary reviews

•Developed and managed the firms I.T. contracting services with major accounts that included, Lear Corp, Blue Cross Blue Shield, Kmart, Mazda, EDS, Thyssen Steel, and BBDO.

•Marketed and sold I.T. contracting services as a career avocation, growing the staff to forty within thirty six months

•Developed employee benefit strategies, saving the firm 20% and increasing the perceived value of the benefit plan, which consequently raised attrition levels significantly.

•Introduced and established a unique consulting product-Mortgage Closers that resulted in 10% increased revenue

EDUCATION

Bachelor of Science • Management • Central Michigan University

OFFICE TECHNOLOGY

Microsoft Office Products: Word, Excel, PowerPoint, Publisher

Visio • Microsoft Project • ACT Contact Manager •Platinum Software •Predictive Index

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