Administrative Assistant Manager

PROFESSIONAL SUMMARY

Highly adept communications dispatcher with quality experience in a full range of radio

and telephone operational duties in a 24-hour facility, skilled in processing calls for police,

fire and EMS assistance, while working with a diverse group of people. Reliable payroll

professional with quality experience in the financial and administrative fields.

EDUCATION

SER Jobs for Progress Houston, Texas October 1995 – May 1996

• Major – General Office Procedures, and Computer Skills

EXPERIENCE

Houston Independent School District, Houston, Texas

Police Dispatcher July 2000 – Present

• Monitor Police Officers: Keep track of campus and patrol officers, by utilizing

the company’s radio systems.

• Monitor Alarms: emergency alarms, and non-emergency calls

• Assist School Personnel: With police situations on campus and school distict property

• Pull Reports

Payroll Clerk July 1998 – July 2000

• Filing: Keeping important documents in alphabetical and numerical order.

• Hourly Desk: Making sure hourly transmittals are sent to key punch correctly

in a timely manner. Liason to employees with payroll questions. Assist all employees

with payroll problems.Verifying data to issue supplemental checks as needed.

• Verifications: Providing wage verification, insurance, and effective dates

to various companies upon their request.

Staffing Solutions, Houston, Texas

Administrative Assistant- August 1997 – July 1998

• Data Entry: Utilize the company’s computer system and enter the information required.

• Scheduler: Create and balance off a schedule for testing of potential employees.

• Secretarial duties (file, organize,and answer multiple phone lines)

Assist manager or coordinator

SKILLS

Report analyst Staff motivation

Filing and data archiving Employee training Administrative support Typing 65 WPM

Attention to detail Problem resolution

Critical thinking Microsoft Office skills

Software

ARMS Computer Aided Dispatch (CAD), SIMS (I-III), PeopleSoft, Passport,

and Windows 3.1 / 95 /98, Microsoft: Word, Excel, Access, WordPerfect 5.1,

DOS, Lotus 1-2-3, and Dbase III Plus

REFRENCES

Available upon request

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