Surveillance Director / Manager
Resume:
Kevin P. Dietz
Henderson Nv. 89002-8935
*/** - *******, ****** ****** Las Vegas, 2880 Las Vegas Blvd S. Las Vegas, NV 89109
Surveillance Supervisor Dissemination of information to all department heads
Observe and report casino activities, risk management issues, potential hazards of employees and guest, the review of daily tapes, evidence gathering of illegal activities, observations of the policy and procedures of the Gaming Codes and that the minimum internal controls standards (MICS) for each property I have worked at. Gaming Control Board reports and internal reports when needed. With title 31 Compliance. Testify in court on criminal cases.
Duties, training of new Investigators, Evaluation of training, schedules, progressive discipline, interviewing and hiring process.
09/02 - 1/06 Luxor Hotel & Casino, 3900 Las Vegas Blvd, S. Las Vegas, NV 89119
Surveillance Supervisor: Was asked to return to the Luxor as a Surveillance Supervisor, by the Director of Surveillance Chester Richardson.
Duties, training of new Investigators. Evaluation of training, schedules, progressive discipline, interviewing and hiring process. The use of two card counting electronic systems: 1. BJ Survey to determine advantage play on Black Jack tables. 2. Count down Joe, also used to determine advantage play during the play. The use of Itrak system for daily log entries. The Itrak system keeps all entries under categories and easier to access. Daily log entries, Incident reports, and the creation of Informational subject posters. Dissemination of information to all department heads
Observe and report casino activities, risk management issues, potential hazards of employees and guest, the review of daily tapes, evidence gathering of illegal activities, observations of the policy and procedures of the Gaming Codes and that the minimum internal controls standards (MICS) for each property I have worked at. Gaming Control Board reports and internal reports when needed. With title 31 Compliance. Testify in court on criminal cases.
9/00 – 9/02 Castaways Casino -Hotel and Bowling Center, Las Vegas, NV. 2800 E. Fremont St.
Surveillance Agent,
Observe and report casino activities, review of daily tapes, evidence gathering of procedural violations. Assisted the Surveillance Room Manager in the training of other Agents in table Games Policies and Procedures, Compliance with 6A regulations. Knowledge of all areas and job duties of all departments.
5/99 - 9/00 Venetian Resort Hotel and Casino; 3355 Las Vegas Blvd. South LV, NV 89109
Surveillance Investigator
Observe and report casino activities, review of daily tapes, evidence gathering of illegal activities, observations of the policy and procedures of the Gaming Regulations and that the Venetian standards are followed. Gaming Control Board reports and internal reports when needed. Compliance with 6A regulations, which is now Title 31.
4/94-5/99 Luxor Hotel & Casino, 3900 Las Vegas Blvd, S. Las Vegas, NV 89119
Surveillance Investigator, Surveillance Lead Investigator
Observe and report casino activities, review of daily tapes, evidence gathering of illegal activities, observations that policies and procedures are followed in compliance with Nevada GCB regulations and Circus Circus MICS procedures. Gaming control Board reports. Internal reports when needed. Ordering, tape rotation, American Dynamics switcher repairs.
4/90-4/94 Circus Circus Enterprises 2880 Las Vegas Blvd S. Las Vegas, NV 89109
Dealer and dual rate Floor person,
Duties: Dealt all games for Circus Circus Casino Las Vegas. Table games dealer and dual rate Floor Person. Soft count duties 1990-1994, As a Floor person, supervised the table games, dealers and other Floor Persons on duty. Assisted the shift manager with the making of the dealer’s schedule. Computed the Shift Daily Win / Loss estimates.
12/1988 - 2/1990 Cab driver, transportation specialist in Las Vegas, NV. Transportation specialist, dispatching duties with two-way radio.
1984 - 9/ 1988 Sergeant of Security, Jerry's Nugget Casino 1821 N. Las Vegas Blvd. North Las Vegas, NV 89030
Duties: Assistant to Chief of Security. Armed security, protection of customers and casino assets. Department scheduling. Training of security staff in Nevada Revised Statutes regarding private property. Pit drop, and slot fills to change booths. Daily hard count drop responsibilities. Compliance of N.R.S. codes and Gaming regulations.
1982 - 1984 Professional bowler, aka PBA.
1980 - 1982 Sambo’s restaurant - 200 Merced Mall, Merced, CA 95348
Duties as Manager of the restaurant: I trained front line staff on customer relations, up selling and problem solving. Did staff training and taught the cooking staff in time management and food cost implementation. Managed a staff of 30 persons with training, update in company policies
The store became a training store for future Managers. A success rate of 90% passes the training as 23 managers trained.
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