Medical Receptionist

Janice D. Smith

*** *. ****** **** ****

Itasca, IL 60143

PH: 630-***-**** EM: *********@*********.***

OBJECTIVE To obtain an administrative position where my past as well as my ongoing experience can be utilized and enhanced to your company needs. I am a team player and can adapt well with many management styles. I offer my dedication and strong work ethics.

03/09 – Present First Student – Wright Blvd. Schaumburg, IL

School Bus Driver

Transport children safely to and from designated homes, schools and events.

2009 – Present Select Staffing – Schaumburg, IL

Temporary Agency – Import/Export Documentation

2008 – Present Paige Personnel – Schaumburg, IL

Temporary Agency – Import/Export Documentation

2003 – Present Kelly’s Car Care – Mundelein, IL

Co-Owner – Rustproofing, Window Tinting, Remote Starts, Alarms.

Customer Service. Schedule appointments. Purchase materials. Bookkeeping.

Deposits. Prepare quarterly and year end reports for accountant.

1986 – 2006 Metavante – Elk Grove Village, IL

Senior Balancer.

Assign, check and schedule work for 15 employees. Direct workflow for employees engaged in proof, data entry, sorting and exception item processing. Train new and existing employees.

Provide sensitive and confidential information to Federal Reserve and Clearinghouse banks regarding customer accounts.

Balance deposit Inclearing contract accounts. Enter imaged items into the system and verify against cash letter. Make necessary adjustments to ensure all banks are in balance. Send reports via passport and rimage system to all in-house banks.

Update, revise and maintain all ISO 9002 documentation for auditors.

TRAINING ISO 9002. PACE training. Completed numerous Keys to Success, Customer Information and Relationship programs.

SKILLS Outstanding 10 key – 12,000 numeric. 11,000 alpha numeric. Exceptional customer service. Knowledgeable in Quickbooks, Word, Office, Excel, Express and Banking Software. Switchboard, copiers, fax, internet and IBM sorters.

EDUCATION

6/2009 – 7/2009 College of Dupage – Wheaton, IL

Medical Terminology. Grade: 4.0

8/2009 – Present College of Dupage – Wheaton, IL

ICD-9 CM. Grade: ongoing

1975 – 1979 Lake Park High School – Roselle, IL

Diploma GPA: 3.5

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