Customer Service Manager

Shannon Richardson

**** ****** **.

Shawnee, KS *6216

Hm:913-***-**** Cell:913-***-****

**********.*********@*****.***

Experience

Creative Designs Supervisor/Owner: Carrie Sumptner 913-***-****

Office Assistant/Secretary

March 2009 – November 2011

Handled Incoming Customer Service Calls

Accounts Receivable

Coordinating Shipping Orders

Ordering Company Supplies

General Office Duties

Jones Floor Janitorial Service Owner: Leonard Jones 816-***-****

Office Manager

January 2001 – February 2009

Prepared work schedule for employees

In-charge of overseeing payroll

General Office Duties

Prepared invoices for subcontractors

Supervised employees

Education

Shawnee Mission West - graduated 1996 (graduated 1 year early)

CTU (Colorado Technical University) - 9 more months until I receive my Associates in Criminal Justice

Computer Skills

Proficient with Microsoft Word, Excel, Works and Power Point and Internet

Advanced in typing (last test results shown 60 wpm) & ten-key

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