Flight Attendant
Resume:
Opal A. Combs
P.O. Box ****
Lake Sherwood MO 63357-1156
*******@**********.***
Professional Goals: Further enhance my flight attendant skills, while interfacing with crew members and co-workers. Providing my passengers with quality, safety and professional service that exceeds’ our standard that is set by the company.
EMPLOYMENT EXPERIENCES
Certified Flight Attendant/Check Air Man
Trans States Airlines, Bridgeton, MO 2/2007 to present
Check air man in 9/08
Perform IOE’s on new flight attendants, certifying that a FA is qualified to perform on
their own.
Perform FAM’s, (familiarizations) on the aircraft with newly graduated flight attendants.
Compliance with F.A.R., part 121
Only FA on an EMB-145, knowledge of three co-share procedures.
Pre-flight / security check of aircraft
Operate emergency equipment. Security/insuring the safety of all passengers.
Order supplies and restock commissary, liquor deposits
Nursing-Medical Staff /R.M.A
Patients First, Washington MO 8/2000 to present(PRN)
Assist as a Lab Tech, PRN basis
Assist APRN, BC in all back office procedures; including pre-employment drug
screens, injections, blood drawing, other in office lab testing, physicals and call
test results to patients.
Supervise medical assistants during internships & high school occ-health
students
Triage medical calls, handle pharmacy refills, sterilization of instruments
Develop Patient Assistance Program for five internal medicine doctors
Float when needed to all positions in the office and off-site office
Office Manager/R.M.A
Doctor’s Hospital, Wentzville, MO 5/1999 to 8/2000
Managed a time share office for 17 specialty doctors, acting supervisor for second
department, Occupational Medicine
Established a Hepatitis A program in conjunction with the local health department for
inoculation of the food services establishments.
Assist in all aspects of front office, including order supplies. Developed a charting
/filling systems for physicians.
R.M.A. Back Office Assistant
Unity-Weldon Springs Family Practice, St. Charles MO 4/1996 to 5/1999
Health Line-Slu Marylands Heights, MO 2/1995 to 4/1996
Assist with back office procedures for physicians & physician assistant
Order and stock lab supplies, including examine rooms.
Triage phone calls, scheduling patients and taking medical histories.
Drug & Alcohol testing. Hearing & respirator fitting.
EDUCATION/CERTIFICATED
Flight Attendant Certificate # 3227000 Dept. of Transportation- FAA
US Passport Current
CPR Health Professional American Heart Assoc.
Register Medical Assistant American Medical Technologist
Missouri School for Doctor’s Assistants Graduated 7/86 in St. Louis MO
Pensacola Junior College Pre-Med/Biology in Pensacola FL
Pensacola High School Graduate Diploma in Pensacola FL
PROFESSIONAL FLIGHT ATTENDANT SKILLS
This is a small list of flight attendant skills, required among the 3 co-share flights.
Oxygen Box Deploy Tool AED
Scott Oxygen Bottles Puritan Bennett Oxygen
Flotation Devices--Crew, Infant, Passenger
Enhanced Emergency Medical Kit
Protective Breathing Equipment—Essex, I.T. Puritan Bennett
Fire Extinguishers—ABC Rated, Halon 1211, Automatic Discharge
Communication Chimes between Crew Member
CLINICAL, LABORATORY & FRONT OFFICE SKILLS
This is a small list of clinical & laboratory skills. In depth or clarification on my skills can be produced and discuss as for I have 22 years of hands on experience.
Bio Hazard Procedures Venipunctures Vital Signs
Drug & Alcohol Testing B.A.T. Certified (expired) Injections
CPR Instructor (expired) Emergency Medical Triage EKG’s
Front Office experience
ACHIVEMENTS
Perfect attendance for 2007 & 1st, 2nd & 3rd quarters of 2008. Volunteered to fly on my scheduled days off. Recognized in TRANSmissions, a company news brochure publication for employees. No suspensions on record. No FAA violations. Reward special buddy passes for extra work during a month. Developed Hepatitis Program for the community. Established a Patient Assistance Program. Volunteer Director for Girl Scouts or Boy Scout Summer Camps.
REFERENCES & LETTERS OF RECOMMENDATIONS
Professional & personal references will be furnished upon a personal interview. As well as recommendations from passengers, co-workers and other airline crew members.
Positive Comments from:
5/28/08
“Absolutely excellent!”
“She used her manifest to track down and personally thank all the premium fliers for flying. Marketing & value added PA announcements sounded real and sincere”
Michael Green-
Go-Jets Director of In-flight.
6/13/08
“Efficient, through, and kept pax happy”
Captain Kristy Cross
1/18/09
“Flight only 9 passengers, offered to move me to have more leg room. Address passengers by name”
Pax. J. Nielsen, American Airlines
1/5/09
“Courteous to all, made a point of giving each passenger personal connecting gate info. Made a point of acknowledging the mileage plus members. All of this was done while keeping all safety under good control”
Pax. Mr. M. Meese, UA Airlines
12/04/08
“Kind, courteous & very pleasant”
Pax. M. Brooks, US Airways
11/6/08
“Maybe the most courteous flight attendant I have ever seen. She knew my name, my status & thanked me, sincerely for being a customer.
Pax. K. Pryor, UA Airlines
11/08
“Personally thanked for flying so much on United:
Pax. K. O’Neill, UA Airlines
8/08
“She called me by name and thanked me. Despite the fact that I changed my seat”
Pax. Jerry Juszak
6/17/08
“We could use more flight attendants like you on mainline. Weither its offering the puzzles to help with the delay”
Justin Burton (UA)
4/25/08
“Made each passenger feel special. She represented United with class and excellence”
Pax, Pamela Hines
3/26/08
“Very concerned about our safety. Extra service during the flights with refills & extra trips to pick up trash”
Pax, David Magee
12/10/07
“One of the most attentive & conscientious flight attendant I have ever encountered”
Pax, Joe Kosinski
6/13/07
“Cooperative. Gave up her day off. Very pleasant”
Scheduler-Judy McKinstry
6/12/07
“Positive attitude during the delays. Rubbed off on passengers”
Pax, Jim Rowland
Dear Hiring Manager,
My training in the airline business offers much to a company that seeks motivated customer service individuals in its in-flight department. I have more than two years of experience as a crew member on an EMB-145. After a year and half with the company, I was given the unique opportunity to become a check air man. As a check airman, I have had the opportunity to train new flight attendants on the aircraft and to verify that they are ready to be on the aircraft solo. I also have twenty two years in the medical field. I am eager to put my solid work experience in the position of flight attendant with your company.
During this time as a flight attendant, I have had many passengers, as well as several mainline employees, or co-workers write positive notes to my company about my professionalism, positive attitude& conscientious to their needs. I average approximately 1 to 2 comment cards a month. On the left side of my resume, you can see quotes from those positive notes. Upon a personal interview, I can produce copies of these comments.
I realize my time in the airline business has been short, but I have many years of medical training, community involvement and working with the general public of all ages. All my training I have received in the airline business as well as my past experiences has helped with remaining calm/cool headed for three emergency diversions in flight, dealing with medical problems on my aircraft, and handling my passengers with respect on delays during flights, on ground stops or diversions due to weather conditions. On my own, for special holidays, I have handed out to my passengers, silk rose buds for Mothers Day, Chocolate Kisses on Valentines are a few examples I have initiated. In addition to this, I carry in my crew bag, a Crossword puzzle book, Sudoku puzzle book, and a Find A Word book in which I tear out pages and hand to my unaccompanied minor or to my passengers on the plane due to any delay that will help pass their time by. Toward the end of my flights, I go through the cabin of the aircraft and try to thank each and every passenger for being on my flight. As you can see, I am about my passengers and customer service is very important to me. With out my passengers I would not have a job.
Thank you in advance for taking the time out of your busy schedule to review the attached resume. I would like a personal meeting to discuss my qualifications, the opportunity to demonstrate that I am a fast learner, responsible and a hard worker. I would like to be considered for a flight attendant position at which someone of my background could make a contribution. Should you require any additional information, I can be reached at 314-***-****. I look forward to hearing a favorable response in regards to a personal meeting in the near future.
Sincerely,
Opal A. Combs
PO Box 1156
Lake Sherwood MO 63357-1156
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