Customer Service Sales

Esteysi Castillo

**** ******* ****** *****, ** **054

786-***-**** ***.********@*****.***

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MEDICAL QUALIFICATIONS

Administrative Skills

Appointment Scheduling/Rescheduling, Client Confidentiality, Medical Billing & Collections, Medical Front Office Procedures, Patient Registration

COMPUTER QUALIFICATIONS

Operating Systems

Windows 2000, Windows XP

Software Applications

Access, MS Excel, MS Word, Photoshop, Publisher

EMPLOYMENT EXPERIENCE

Ink Tell Miami Lackes, FL 2007 - 2009

Telemarketing

1.Mantain work area clean. 2.Update clintes files on computer. 3.Mantain in contacts with clients. 4. Call everyday different clients to keep them on record. 5.Sales over the phone and computer. 6. Email clients. 7. Look up on compueter clients accounts. 8.Answer multiple phone lines, Insurance Verification, Appointment Scheduling

Diagnostic procedure scheduling Referrals and authorizations Count and Scan Documents

JC Penny Hialeah, FL 2005 - 2007

Sales Associate

1.Sales Associate. 2.Maintain merchandise in place. 3.Cashier. 4.Help customers. 5.Close registers. 6.Open registers.

EDUCATION

Florida Career College Hialeah, FL 2009 - 2011

Medical Office Administrator

LANGUAGES

English, Spanish

ACHIEVEMENTS / ACTIVITIES

Graduated from High School. College. Customer Service. Software Applications. MS Word. Access. Patient Registration. .

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