Customer Service
Resume:
Misty McQuown
Appleton, WI ***14
Objective:
Full time position at as a manager utilizing my schooling and work experience to help advance store and corporate goals.
Education:
Associates degree in Business Management
Graduating 2015
Associates degree in Paralegal
Graduating 2015
Serv Safe Class
Food safety
Health inspector food temperature and quality specifications
Basics Class
Leadership
Food Safety
Proper procedures
How to train properly
Basic laws, rules, and regulations
Experience
Wendy’s 2009- present Oshkosh
Shift Manager
Cash control
Daily banking needs
Daily P&L paperwork
Train new employees
Leadership and training in the continuous advancement of crew and managers
Inventory
Customer Service
Wendy’s 2005-2009 Fox Valley Area
Assistant Store Manager
Weekly and monthly P&L
Crew and manager scheduling
Inventory
Truck orders
Hiring and training of new employees
Cash control
Waste Management
Labor laws
Payroll
Customer service
Geno’s 2006 Oshkosh
Bartender
Remember multiple orders
Math skills, being able to add and subtract totals and change in my head quickly
Customer service
Oral and interpersonal communications
Recognize and dissolve conflict quickly
Inventory
P&L
Alexandra’s Bridal 2001-2003 Berlin
Assistant/ Co- Manager
Inventory
Sales
Sizing, fitting, and alterations
Wedding coordinating
Pricing
Advertising
Fashion shows and event coordination
La Clinica 2002 Wautoma
Dental Assistant and Translator
Cleaning dental tools
Sterilizing and setting up rooms and chairs
Conversing with Spanish speaking clients to set up appointments and translate to
the hygienists and dentists.
Additional Qualifications
Spanish 3 years
Microsoft Word, Excel, Power Point
Accounting Class
Communications Class
Contact this candidate