Applicant with very strong data/10 key skills.
Resume:
Wanda Lenoa Burrow
904-***-**** – Home
904-***-**** – Cell
Objective:
To utilize my many years of top notch Receptionist skills to maintain the well being and growth of your firm. I am a firm believer of going that extra mile to achieve what so many administrative assistants of today have forgotten; continuous, unsurpassed customer satisfaction. In other words I’m at work, on time each and every day, giving it everything I’ve got and then some.
Employment History:
Wyndham Jacksonville Riverwalk Hotel
1515 Prudential Drive
Jacksonville, FL 32207
Position held:
Catering Assistant
1/08 – 6/08
**Supervisor: Kelly Rogers – Director of Sales
Provide administrative assistant services to 7 meeting/catering managers in the banquet services department. As the catering assistant I held charge of maintaining the Banquet Event Order and Group Resume Books for all catered functions, Processed off site sales gifting baskets for potential clientele, working closely with the Executive Chef, Food and Beverage departments to insure a smooth transition for contracted events, distribution of critical information regarding change in venue, menu selection, head counts, etc.
Calling for guarantee/head counts for contracted events and recording information into Delphi system as well as create catering functions for banquet purposes.
Resume continued
Wanda Lenoa Burrow
Spi, Inc. – Mass Connections - Headquarters
13131 E. 166th Street
Cerritos, CA 90703
Position held:
Event Personnel
5/06 – present
This position required use of my presentation and organizational skills showcasing new products to consumers throughout various Jacksonville, Florida retail/supermarket chains.
My responsibilities included design concept/setting up attractive demonstration kiosk while providing valuable consumer information regarding the featured products, preparing and passing out enjoyable samples for potential buyers, monitoring possible sales of demo product(s), completing “stock” inventory sheets for products used during demo. My duties also included posting vital signage regarding possible allergen issues, hot sample warnings and parental permission for children under the age of 14 years of age, securing all trash debris generated by my events, timely filing of all reports utilizing the COMPUTERLINK Interactive Reporting System regarding volume and inventory status.
09/04 - 01/06
Optimal Billing Solutions (formally known as Sterling Medical Billing)
6400 Atlantic Boulevard
Jacksonville, Florida 32211
Positions held: (Several)
Receptionist 9/04 - 5/05
**Supervisor: Ms. Tylene Brady
My duties included answering multi-line phone system, screening/announcing calls to various upper management personnel within the company, taking detailed messages for 150+ employees, utilizing my professional skills while paging throughout the facility regarding proceedings of the day, receiving/signing for various deliveries, screening the constant flow of potential sales vendors as well as perspective employees. I also served as Mistress of Ceremonies for various employee functions.
Position held:
Chart Recon Supervisor 5/05 - 8/05 (promotion)
Initially I supervised 6 employees. Daily responsibilities included processing of emergency room patient charts received (volume) while maintaining quality assurance protocols. Direct liaison for 76 facility coordinators regarding missing documentation, clarification of all medical staffers assisting patient and paper work, submitting end of month reports regarding "hold" status charts, UPS duties included quality assurance for supplies being sent to facility coordinators for daily, 2nd day and overnight shipping of patient charts (volume). Responsible for sending "start up" mailing supplies to new facilities utilizing our services, overseeing hourly employees time sheet issues, mentoring & counseling staff members.
Promotion - 08/05 - 12/05
Log In/Chart Recon Supervisor (promotion)
Supervising 15 additional employees with the data entry of all accounts received via UPS mail service, while maintaining a 1 day turn-around in keeping with production standards; overseeing quality assurance checks for all data entry staff members, counseling employees regarding daily/monthly production issues, attendance issues and introduction to cross training for sister departments, i.e., pre-coding.
Promotion – 12/06 – 1/06
A/R Analyst
Processing and researching account receivable reports regarding various insurance carriers and self paying clients. Researching using various sources to assure claims were filed and paid in accordance to various laws state to state.
10/95 – 6/99 – 4/00 – 9-04
Per-Se Technologies (formally known as Medaphis & Gottlieb’s Financial Services)
6500 Bowden Road
Suite 100
Jacksonville, Florida 32217
Position held:
Receptionist/H.R. Clerk
**Supervisor: Ms. Tylene Brady**
Originally hired as 1 of 3 receptionists for this large medical billing company (800+ employees) Answer multi-line business switchboard systems that required 2 operators on at all times (extremely high volume) screen/announce all calls to upper management personnel, relay urgent messages by hand throughout facility, process calls to patient services areas and various department supervisors. Within 6 months promoted to Operator #1 status supervising 3 receptionists and daily routines regarding operations including a 2nd acquired location, along with maintaining call transferring/paging building to building. Performed daily FedEx operation for pick up of 2nd location, assisted Ms. Brady with potential receptionist candidate selections in regards to new hires.
2003 – 2004 H/R Clerk duties assigned due to hiring freeze. Responsibilities included scheduling interviews for various supervisors throughout the company, administering/scoring 10 key, alpha numeric testing for applicants, ordering new hire orientation luncheons, running errands for special employee events, faxing, Xeroxing, maintaining account log for employee’s event funds, various duties including high volume 10 key and data entry projects.
References – Available upon request
Contact this candidate