Customer Service Sales

Michael Adkins

***** ***********

Novi, Mi *****

Job skills

1. outbound calling

2. inbound calling

3. cash handling

4. training

Objective: To have a successful career in customer service or other job fields.

May 2007 – present

Walgreen’s 248-***-****

Sales associate:

Duties: taking inbound customer calls about products and services

Providing good customer service throughout the store

Ensuring customers of product knowledge

Handling cash at point o sale terminal along with other forms of media

June 2004-Feb 2007

Meijer 248-***-****

Cashier

Duties: Opening store accounts

Having product knowledge of products to aide customers

Ringing sales at a cash terminal and handling all forms of media

Directing customers to areas or points of interests around the store to satisfy their needs.

May 2003-May2004

Kohl’s248-***-****

Overnight Merchandiser

Duties : rearranging store merchandise following a store planogram in preparation for the next

sales day.. assist customer on their inquiries of merchandise until store is closed. Unloaded

stock from the truck and kept track of inventory while following store directive.

June 2003-Feb 2004

Parisian 734-***-****

Sales Associate

Duties: Giving customers the personal attention , by ensuring them of my knowledge of the products

sold.. I’ve also opened store accounts to build company business.. Took incoming and

made outbound calls to increase customer traffic within the store.

July 1998-May 2003

Marshall Field’s 248-***-****

Sales Associate

Duties Building relationships with clients by placing orders opening credit accounts and calling them on store events..

Jan 1994-May 1999

Eastern Michigan University

Bachelor of Science Degree in Communication

Minor in Marketing

Contact this candidate