Management

Business Operations and Management - Investment Strategy and Procedure - Mediation / Negotiation

Interpersonal Relations Skills - Personnel Administration and Development - Conflict Resolution

High-performance and proactive professional offering diverse experience and strong qualifications in management system, business process analysis, program development, project administration, budget allocation and monitoring, and service quality improvement. Exhibit exceptional skills in overcoming complex business challenges and assuming full responsibility in making high-stake decisions. Accustomed to multitasking in fast-paced and demanding environments with emphasis on working within budget constraints. Demonstrate strong ability in organizing business affairs while maintaining efficient control of financial and human resource activities.

AREAS OF KEY STRENGTH

Business Operations and Administration

- Possess in-depth expertise in overall corporate procedures and functions to guarantee efficient operations using both limited and considerable resources, and effectiveness in meeting customer and personnel requirements

- Able to develop and execute systematic processes and practices to advance corporate and administrative operations, achieve interventions, and adapt to new technologies, markets, and challenges

Instruction and Training

- Committed to providing education and contributing valuable and practical knowledge to significant groups and individuals

- Accustomed to training and coaching new personnel to assist them in achieving business goals and objectives

Office Administration and Operation

- Thrive in directing and setting vision, identifying goals and requirements to advance or develop innovative services and products while optimizing delivery of customer service, and intensifying profit

- Exhibit in-depth understanding in all facets of business management, including human resource functions gained through extensive experience in the corporate field

- Skilled at performing various clerical responsibilities, such as maintaining reports and records of transactions, preparing correspondences, as well as dealing and coordinating with clientele

EDUCATION

MASTER OF BUSINESS ADMINISTRATION

Stetson University, Deland, FL - 2003

BACHELOR OF ARTS IN BUSINESS ADMINISTRATION

Stetson University, Deland, FL - 2000

INTERNATIONAL BUSINESS - Study Abroad Program

University of Innsbruck, Innsbruck, Austria - 1999

PROFESSIONAL EXPERIENCE

Lionel Henry M.D. - Tallahassee, Florida

OFFICE MANAGER 2006-Present

Assumed full responsibility of the business operations, including billing and processing medical claims; managing employees; and overseeing fiscal records, such as deposits, checks, and others.

Key Accomplishments:

- Introduced and restructured office software to electronic billing and medical records

- Built and cultivated professional relationships with national healthcare companies to incorporate office software, products, and services to offer first-rate healthcare to the local community

Henry International Group, Inc. - Tallahassee, Florida

INVESTMENT MANAGER 2005-2008

Conceptualized and implemented business plans, proposals, and contracts; negotiated contracts and developed investment strategies.

Key Accomplishment:

- Maximized company’s value through implementing effective investment strategies and various portfolios to manage risk

Panhandle Pet Supply - Tallahassee, Florida

STORE MANAGER 2004-2006

Oversaw inventory and marketing procedures; managed employees, time sheets, and scheduling; and created purchase orders.

Key Accomplishments:

- Modified the store layout into a more consumer-friendly environment

- Introduced organic and holistic pet products in order to meet the growing consumer demand

COMMUNITY INVOLVEMENT

DIRECTOR OF OPERATIONS, Caribbean Carnival International

- Oversaw marketing campaigns for fundraising and educational events; created trade and economic initiatives through programs within the State of Florida and Caribbean

CHIEF FINANCING OFFICER, It’s Meow or Never for Ferals, a 501(c)3 non-profit organization

- Conceptualized and implemented money management programs to optimize fundraising efforts to fund educational initiatives for feral cats

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