EDMOND MORGAN RESUME

***** ***** **** ****** *** # *** Germantown, MD *0876 Home: 301-***-****

Cell: 562-***-****

Email: Edmond-Morgan @comcast.net

Edmond Morgan

Objective A Records Manager position where my extensive years of Records Management experience will add value to your organization.

Experience 2010-Current. e-Management. Records Management -Project Manager.

• Responsible for Supporting Department of Energy (DOE) Environmental Management Records Management (EM) Enterprise Content Management task. Work closely with the IT department and key business areas to ensure business and technical requirements are defined, documented, tested and delivered as specified by client.

• Responsible for developing procedures for capturing records into Livelink Content Management System and development of a workflow process for managing the physical records for the EM. Created process flows and charted core business operations based upon interviews and functional specifications.

• Strong Project Management skills including, task and resource management, project planning, implementation, risk and scope management. Responsible for managing Records Management contract scope and maintaining full compliance on project artifacts and deliverables.

• Collaborated with Livelink expert to create, revise and edit system and process documents; served as knowledge manager for multiple projects; drove documents from draft to completion.

• Responsible for conducting interviews and performance appraisals for the Livelink Administrator and the Records Management IT/Business Analyst.

• Responsible for end-to-end planning, execution, support and leadership for the Electronic Document Management System (EDMS), a Livelink-based DOE IT system for document and content management.

• Working with management team in developing a pilot project for scanning Records of High Level Officials for the DOE.

• Currently working on achieving the PMP and CRM Certification.

2005-2010. Los Angeles County Transportation Authority (MTA). Manager, Records Management & Copy Center

• Responsible for managing the Implementation of the Electronic Content Management System (ECMS) at MTA.

• Responsible for the analysis, design, development, and implementation of Enterprise Content Management (ECM) solutions. Specific tasks include (but not limited to) taxonomy analysis, content migration from legacy to emerging technology application, automated workflow design/development, automated forms processing and custom reporting.

Technologies: Oracle ECM, URM 10 g, MS SharePoint, MS Project and MS Office Pro.

• Responsible for management of the entire hard copies and computerized index of records for the MTA records from inception to its final disposition.

• Responsible for Coordinating retrieval and reproduction of records for the Legal Department and other Authority departments in order to comply with California Public Records Act.

• Currently working on overhauling the Agency Records Management Policy.

• Created the Digital Video Recording Desk Procedure (DVR) at MTA for all the busses, trains and facilities.

• Responsible for managing the MTA Copy Center Department. The mission was to provide the State-of-the-art document processing solution right from the desktop.

• Responsible for developing and implementing the Records Management Center and Copy Center Procedure Manuals.

• Established and monitored long-range goals, schedules and strategies for the Records Management and Copy Center program.

• Managed the purchase, installation, maintenance and enhancement of printing and reproduction equipment.

• Developed and implemented training programs for MTA Records Management Program.

• Responsible for Managing the compliance of all Public Records Requests pursuant to California Public Records Act (Govt. Code 6250-6276.48).

• Negotiated and monitored staff performance contracts.

1999–2005. Fremont Investment & Loan Anaheim, CA

Records Manager - Imaging Department.

• Managed the imaging of a portfolio of $3 billion residential and Commercial Credit/Collateral Loan portfolio from funding to its final disposition.

• Hired, trained and supervised the imaging staff of up to 55 diverse employees, including two supervisors in three production areas to enable them to achieve performance and quality standards. Proactively managed the Visiflow Imaging conversion of a monthly average of 14,000 newly funded residential loan files and over 3,000 commercial loans.

• Prepared pools of loans to be reviewed and sold to investors in a timely manner. Prepared monthly project status reports for all imaging activities and reported to all business units including senior management.

• Served as the primary customer and strategic alliance vendor partner for the imaging department.

• Track record for understanding all projects requirements, production procedures and meeting established production goals with established quality levels. Responsible for communicating and enforcing the overall records retention needs for the various business groups. Responsible for the creation, training and implementation of the Records Management Department Procedure Manual, Corporate Records Management Policy and Retention Schedule and Warehouse Policy. Created all job descriptions for the imaging department.

• Over 24 years of superior records management experience dealing with busy work flow and high stress environment. Extremely detail-oriented working in fast-paced team oriented environment.

• Increased efficiency by training staff on new imaging system used company-wide.

• Planned and developed department-wide training standards to ensure periodic required training for all staff.

1980–1999 - Weyerhaeuser Mortgage Co. Woodland Hills, CA

Records Manager - Imaging

• Managed the Imaging Conversion of the entire loan portfolio (250,000 Residential Loans) from hard paper to Images in 1995. Developed Policies and Procedures for the Records Management Department and for the loan Imaging Conversion.

• Managed all records management operations by creating strategic long and short range plans, budgeting and controlling the activities of 18 FTE’s plus 15 temporary employees in regards to productivity, quality, service an on-time delivery of items requested in an efficient manner. Proven experience Interviewing, Hiring, Training, Conducting Performance Reviews and Counseling.

• Managed the conversion of the entire loan portfolio (150,000 Residential Loans) from hard paper to microfiche in 1981. Successfully developed, implemented and coordinated a double terminal filing system for the records management department.

• Proven ability to manage large-scale organization change. Knowledge and experience in applying Total Quality Management principles and practices successfully. Managed 1 million dollar annual budget that was allocated for the Imaging conversion.

Education • 1995 - University of Phoenix.

Masters Degree in Business Administration.

• 1992 - University of Phoenix.

Bachelor of Science, Business Administration.

• Member of the American Records Management Association (ARMA).

• Attended seminars on Leadership Development Training (2005) and OSHA compliance (2003).

Contact this candidate