Customer Service Representative
Resume:
WILLIAM J. GARDNER *.*******@**.***
Waukesha,WI 53188
CUSTOMER SERVICE REPRESENTATIVE
Qualifications Summary
Offering over 5+ years' customer service experience. Proven to be dependable, with a professional attitude. Experienced and knowledgeable within all areas of retail and sales departments. Able to lead task team and manage personnel to accomplish specific goals and objectives. Flexible and willing to adapt to new environments; willing to relocate and travel. Ambitious and driven for excellence within the workplace. Able to multi-task and work well independently as well as with other personnel.
Excellent with public relations, possessing strong communications skills and ability to interact with a variety of clients and consumers. Seeking a rewarding career that will be challenging as well as provide room for advancement. Ethical and committed to integrity in and out of the workplace.
Technical Skills
Computer literate and experienced on various OS and software – typing skills exceed 90wpm on the average. Familiar with various information systems and information technology
EXPERIENCE
AT&T – Pewaukee, WI March 2011 – December 2011
SMALL BUSINESS CONSULTANT
Apple – Wauwatosa, WI October 2010 - October 2011
SPECIALIST
Kohl’s Corporate Menomonee Falls, WI March 2010 - March 2011
COLLECTOR ONE
U.S. Cellular® Waukesha, WI June 2006-January 2010
Career Progression
HELP DESK (2007-2010)
CUSTOMER SERVICE REPRESENTATIVE (2006-2007)
Wal-Mart Stores, Inc. Pewaukee, WI August 2003 - June 2006
Career Progression
CUSTOMER SERVICE MANAGER (2004 – 2006)
CASHIER (2003 – 2004)
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