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Customer Service Manager

Location:
Philadelphia, PA, 19146
Salary:
negotiable
Posted:
June 26, 2012

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Resume:

KRISTA MILLER

Objective

To obtain a position in a professional and challenging environment, that will utilize my experience as well as offer opportunities for personal and corporate advancement.

Qualifications

*Computer Literate

*Multi-Line Phone Skills

*Personal Office/Computer Equipment, Calculator, Cash Register, Typewriter, Fax and Copier Machine

*Customer Service Skills

*Great Communication Skills

*Phone Etiquette

*QuickBooks

*Quicken Deluxe

Work History

2010-Present, Liberty Tax Service

Receptionist and help with a few tax preps

2007-2010, Executive Treasurer, Delmarva Clergy

Handle finances, billing, and payroll

2005-2007, Manager, Super 8 Motel

Run front end and back in of motel, handle billing, scheduling, hiring, getting motel ready for annual or monthly inspections, and help manage or keep housekeepers happy.

2002-2005, Treasurer, Delmarva Clergy

Prepare monthly reports on entities, manage money and account information in Quick Books, Quicken, prepare tax forms for the company, keep files organized and updated

2001-2002, Residential Technician, Chimes

I helped individuals with mental and physical disabilities function with everyday living skills. I assisted with cooking, cleaning, giving medications and proper ways of self care. I also took residents to doctor appointments along with shopping and entertainment.

1998-2001, Cashier, Goffs Great Valu

Calculate and bag customer groceries, cash checks and assisted with office work

Education

March 2007 Houston, Texas

*General Management Certification School

September 2004, Jackson Hewitt

*Tax School

February 2004, Star Tech

*Medical & Insurance Billing

1995-1997, Delaware State University

*Oral Communications

*Word Processing

1216 S. Bucknell Street

Philadelphia, PA 19146

267-***-****

********@*****.***



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