SALES PROFESSIONAL
Highly enthusiastic and decisive sales professional, with more than eight years of award-winning experience and demonstrated skills in steering revenue growth, expanding territory and penetrating highly competitive markets. Conscientious and creative negotiator with instinctive ability in identifying client needs and dealing effectively with complex sales situations, utilizing hands-on skills in sales analysis and development, team management, interpersonal relations, and product presentation. Versatile and self-motivated team player, equipped with knowledge in developing business solutions to optimize profits and increase organizational efficiency, combined with thorough understanding of general business functions in different fields and industries. Computer skills include: Microsoft Excel, Word, Outlook, PowerPoint, Lotus Notes, and ACT.
CORE COMPETENCIES
- Consultative Sales & Marketing - Revenue Optimization - Client Needs Assessment
- Sales Plan Development - Business Development - Prospecting & Follow-up
- Communication & Presentation - Interpersonal Relations - Conflicts Resolution
PROFESSIONAL EXPERIENCE
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Abbott Laboratories, Abbott Park, IL
Hematology Product Specialist 2007-Present
Drive and improve sales of Hematology diagnostic medical equipment for a geographic location covering three states and 350 accounts including hospitals, commercial laboratories and physician offices. Develop sales plans and strategies in order to ensure territory growth with new Hematology business. Establish and strengthen relationships with clients. Oversee and provide strategic direction to six Key Account Executives in securing Hematology sales responsible for approximately 60 accounts across a total of 350 hospitals. Guide them in uncovering leads and in selling other platforms.
Key Accomplishments:
- Generated the biggest Hematology close in Detroit district history
- Ranked in top half of all HPS’s in the country out of 25 representatives
- Successfully positioned Cell Dyn Ruby in Indiana as a referral base
- Exceeded target growth for the territory by 300 percent in 2008
Paychex, Inc., Dearborn, MI
Professional Sales Representative 2004-2007
Utilized consultative approach in dealing with diverse group of individuals and high profile clients in order to secure sales of payroll and human resource products. Rapidly identified client needs and determined suitable product or service solutions. Developed and implemented follow-up strategies to create additional sales opportunities.
Key Accomplishments:
- Surpassed the established sales plan by 140 percent in 2006
- Acknowledged as #7 in Zone out of 49 sales representatives
- Consistently met or exceeded corporate-assigned sales quotas
- Outperformed seven representatives and chosen to be promoted as team leader
Charter One Bank, Livonia, MI
Financial Service Representative 2002-2004
Developed the pipeline of sales opportunities through current commercial customers, referral leads, and other available sources. Sustained and effectively articulated information on existing services to influence the clients’ purchasing decision. Closely assessed clients’ needs and determined the most suitable products and services. Analyzed business and market trends to effectively provide the necessary advice, strategies and financial solutions.
Key Accomplishments:
- Marked the highest volume of investment referrals in the region in 2003
- Actively contributed in enabling the branch to become the highest state of asset growth
- Championed a new bank business agreement and increased client base through telephone and face to face contacts
Customer Service Representative 2001-2002
Accurately processed daily customer transactions and addressed customer queries in prompt manner. Resolved or escalated complaints and other issues. Recommended processes to enhance productivity and efficiency of staff while optimizing customer service delivery.
Key Accomplishments:
- Advanced to Financial Service Representative after one year
EDUCATION
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BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN CORPORATE FINANCE (1996-2001)
Wayne State University, Detroit, MI