Assistant Executive

MARTHA L. RIOS

**** *. ***** ******, ********, CA 91770 • 626-***-**** • *.*.******@*****.***

OBJECTIVE

A challenging, motivating, engaging, and multi-tasking position at a company where my acquired work experience, skills, abilities, and high standard work ethic will be a positive and valuable asset contribution to the company’s mission goal and successful performance.

QUALIFICATIONS

Strong multi-tasker, with experience working in various corporate environments within busy, fast-paced, and tight deadlines. Following are companies where I have worked in an administrative role for upper management.

Transamerica, Banque Nationale de Paris, Unocal, 76 Products Company, La Agencia de Orci

Solid interpersonal and rapport-building skills with co-workers, vendors and clients.

Easily adapts to various working environments, office cultures and distinct personalities.

Consistently goes the extra mile outside of specific job description to expand responsibilities with a positive and productive attitude.

Always exceeds expectations, with a never-ending drive for continuous improvement.

Highly trusted record keeping and handling of personal and confidential information.

Proven track record as an organized, resourceful and detail oriented professional.

Excellent writing and proofreading skills, with concrete vocabulary and grammar aptitude.

Fully bilingual: English-Spanish (Written and Oral).

PROFESSIONAL EXPERIENCE

11/2009 - 10/2010 Z. Joseph Wanski, M.D. & Associates

Administrative Assistant

- Major responsibility was handling all consult patients, patients referred to a specialist by their primary physician.

- Handled all consult appointments, phone calls, and requested approval authorization for follow-up appointments and all required medical studies.

- Worked with CompuMedic Software Scheduler.

- Acted as translator for the majority of Spanish speaking only patients.

- Contacted healthcare insurance companies and IPA healthcare groups to verify patient's eligibility coverage.

- Wrote and sent orders to multiple contracted facilities for patient's medical studies such as MRI's, Scans, Nuclear Therapy treatments, Ultrasounds, and Surgeon consultation appointments.

- Retrieved various test reports, biopsy results and patient’s hospital Facesheet

from hospital's website program and Medical Records and Pathology Department.

- Requested patient's lab reports from various lab companies.

- Verified doctors' NPIs (National Provider Identification number) from National NPI NPPES website for billing purposes.

- Verified patient's Medical eligibility coverage through Medical's website.

- Collected, Organized and checked weekly patient bills before pickup by the Medical Biller.

- Completed Provider's Credentialing Contracts with various IPA Health Groups.

04/1997 – 01/2009 La Agencia de Orcí & Asociados – Los Angeles

Media – Finance Coordinator

- Worked with external vendors and internal staff to administer the reconciliation and processing of all electronic and manual invoices for clearance-to-pay and monthly submission of reports required for Client Reconciliation Reports.

Executive Assistant to SVP/Operations, Human Resources and Administration

- Managed highly confidential information and performed a variety of administrative responsibilities required by this Director, ranging from access to all employee personnel files and attorney communications to processing all facility lease agreement documentation and contracts.

- Managed Outlook calendaring both internally and with outside vendors and clients.

- Performed as personal assistant handling various personal and confidential requests.

Travel Desk Coordinator

- Handled domestic and international travel.

- Directly responsible for the booking, monitoring and reconciliation of all airline tickets, hotel reservations and ground transportation under the American Express Business Travel online program for entire roster of 90+ employees for Los Angeles, New York and Chicago staff.

- Established good business rapport with partner travel agency as well as with other travel agencies and hotels

Executive Assistant to President, SVP Director Marketing Services, and SVP New Business and Partner

- Processed annual company Business/Marketing Plan, plus quarterly updates.

- Produced various company-wide process and procedure manuals and designed numerous company forms to improve workflow and productivity: Universal Employee Handbook, Traffic/Project Management Handbook, “Data Driven” Marketing Handbook, Advertising and Media Terminology Glossary.

- Regularly maintained company directories: Employee Roster and Contact Directory, Media Vendor Contact Listing, Existing and Prospective Client Contact Directory.

- Processed RFP’s for prospective New Client solicitations, acted as Proofreader and Editor of New Business presentations and related materials.

- Organized client meetings, including catering services.

- Responsible for all Spanish business letter correspondence.

- Teacher’s aid and facilitator for faculty of annual UCLA Hispanic Marketing Extension class, including internal weekly workshops.

- Coordinated key staff attendance for all industry related conferences, seminars and workshops.

- Reconciled monthly and year-end company credit card statements for all Executive Team members.

- Managed all travel arrangements and travel itineraries for Executive Team.

- Managed all Outlook appointment calendaring both internally and with vendors and clients.

- Handled a lot of personal confidential requests.

- Backup for CEO’s Executive Assistant; in charge during her maternity leave.

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