Customer Service Sales

Location:

Posted:

June 24, 2011

Keshia LeShaw

************@*****.***

Summary • Knowledge of banking, customer service, criminal law and sociology

• Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

• Extensive computer training, including knowledge of the internet and windows software

• Enthusiastic and work well with others

Education Stephen F. Austin State University

Nacogdoches, TX 75961

Senior-Double Major Criminal Justice & Sociology 2009-Present

Sam Houston State University

Huntsville, TX

Major: Criminal Justice 2008-2009

Northeast Texas Community College

Mt. Pleasant, TX

Major: Criminal Justice

2007-2008

Career History

Work Study Assistant, Stephen F. Austin State University Financial Aid Dept.

• Work directly with the Counselors and Students

• Provided customer service by waiting on students and answering phones regarding financial aid questions

• Assist students on how to fill out and make corrections to their Financial Aid Forms

• Prepare copies and faxes for students and counselors 2010-Present

Teller, North East Texas Credit Union Lone Star, TX

• Held key responsibility in accurately posting transactions to customers accounts

• Handled financial transactions by depositing and withdrawing money

• Handled financial transactions by posting loan and credit card payments

• Prepared mail, copies and faxes

• Provided customer service by waiting on customers and answering phones 2007-2010

Sales Clerk, Freds

• Provided customer service by waiting on customers and answering phones

• Assisted in stocking and unloading shelves with new products 2007

Memberships & Affiliations

• Involved in the Criminal Justice Association at Stephen F Austin State University

• Juvenile Probation Internship