Manager Account

Hannah M. Patterson

**** ****** *** #*** ● San Diego, CA 92101 ● 734-***-**** ● ************@*****.***

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EXPERIENCE

Nurses PRN Inc. San Diego, CA

Account/Sales and Retention Manager- Travel Division Feb 2011-Present

• Directed sales and managed accounts for all facilities/hospitals on the West Coast- OR, WA, CA; added four new business contracts resulting in incremental revenue of $52K

• As Retention Specialist- solely responsible for searching out positions and placing current Nurses PRN employees in

new contracts nationwide- averaged two new nurse placements per week

• Initiated and developed a new role within the company as Retention Specialist to allow for recruiters to handle resume mining and bringing in new nurses- Retention Specialist focuses on all nurses coming off contract and gets them signed into a new contract- had a 75% placement rate in the first 3 months

• Sourced 15 nurse contracts and managed full placement process resulting in promotion to full-time Retention Specialist

Nurses PRN Inc. San Diego, CA Account and Recruiting Manager- OR, ATL and East Coast July 2010- Feb 2011

• Acting Branch Manager- I implemented marketing campaigns, reviewed budget reports, handled lease options for physical office and provided metrics reflecting success and growth of Portland branch

• Led Portland Branch to a 400% increase in shifts in a slow economy by adding new Nurses, CNAs and

LPNs to active employee list increasing Portland Branch revenue $15,000/wk

• Responsible for employment functions such as recruitment – placing 250 cold calls/wk, staff screening-interviewing and selecting qualified RNs

• Frequented clients and hospitals in the Portland area to give exposure to Nurses PRN, created and maintained

relationships with customers and visited active Registered Nurses

Access Nurses San Diego, CA

Account Manager Nov 2008-June 2010

• Primary Veteran Affairs (VA) representative for all new and existing contract and placement services. Directly

responsible for over 2,000 VA hospitals nationwide managing a 280 nurse staffing contingency.

• Developed New Business initiative to expand placement opportunities for affiliated nurses. Responsible for 18 new

business contracts totaling over $270,000 at Naval Hospitals and VA facilities.

• As a new account manager, solely accountable for increasing company presence in the government sector. Brought 10

contract awards in from the VA/Military and Indian Health Hospitals valued at $136K.

• Lead mentor for executive level training for military and VA clientele. Received top account manager rating after only

one month in position.

Access Nurses San Diego, CA

Account Coordinator Jan 2008-Nov 2008

• Responsible for government contracts project to determine need, availability and feasibility for future placement in

medical services at VA and Military Hospitals.

• Lead coordinator for establishing personal relationships with HR personnel at contracted hospitals in efforts to expand

opportunities for current and potential nurses.

• Responsible for the control and utilizing of nurse application uploading system, MEDIFIS. Expertly edited and complied

nurse applications ensuring 100% accuracy before transmission to hospital.

• Promoted to Account Manager in only 10 months, two years above company average.

EDUCATION

University of Wisconsin-Madison Madison, WI

Bachelor of Arts in English, December 2007

Murdoch University Perth, AUS

Study Abroad Program in Culture Studies, August 2006- May2007

ADDITIONAL

Avid-Runner: Completed San Diego, San Antonio and Phoenix Rock and Roll Marathons, sports nutrition knowledge, Head Coach for Girls on the Run Non-profit organization, Avid-Reader, Sand Volleyball, enjoy dogs, working out, traveling. Countries visited: Australia, Thailand, Spain, New Zealand, and Intermediate level Spanish

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