Personal Assistant

PROFESSIONAL EXPERIENCE:

Comedian – Various locations December 2005 – May 2011

Personal Assistant

• Responsible for picking up and dropping off prescriptions, meals, coffee, dry-cleaning, and packages

• Running various errands, grocery/online shopping, gift purchasing, planning events, and some food preparation

• Cleaning/managing condo and monitoring during absence; picking up and sorting through mail; handling accounts

• Trouble-shooting technology, installing updates, fixing any problems that arise, uploading documents and photos

• Assisting with both personal and business scheduling; speaking with managers and liaising with friends

• Conducting research for writing and drafting correspondence

• Preparing for and attending book signings and tour appearances

• Packing for trips and planning/scheduling travel

• Acting as a sounding board for any ideas, issues, and problems

• Executing any other given tasks promptly and accurately

VSA Consulting Group, LLC. – New York, NY. May 2010 – November 2010

Executive Assistant to President/Office Manager

• Developed, prioritized, and completed diverse and multi-faceted projects for President; conducted extensive research on a variety of topics and compiled detailed reports.

• Scheduled President’s clients, business meetings, appointments and conference calls; maintained and updated calendar on a daily basis.

• Booked and coordinated President’s domestic and international flight and hotel reservations and arranged ground transportation; managed all itineraries; organized and handled expenses.

• Created and distributed invoices for client billing and paid all vendors; fielded all electronic, phone, and in-person inquiries.

• Successfully trouble-shot major, system-wide technical breakdowns with minor disruption to team and company.

• Maintained cleanliness of reception area, offices, and conference room; kept kitchen and office supplies stocked.

• Greeted clients and guests and accommodated them as needed; answered multiple phone lines, directed calls, and took detailed messages; drafted and sent client correspondence.

• Handled all incoming and outgoing mail and packages through USPS, UPS, DHL, and FedEx.

Follett Higher Education Group/Chatham University Bookstore – Pittsburgh, PA February 2007- May 2010

Administrative Assistant/Assistant Manager

• Greeted customers and liaised with clients; collaborated to explore needs and address concerns; observed and participated in conflict-resolution and negotiation processes; worked in conjunction with Store Manager to control escalated situations; maintained databases of highly confidential customer information.

• Performed such administrative tasks as ordering supplies and maintaining office equipment; cleaning and organizing the office; developing and maintaining relationships with vendors; photocopying and sending faxes; maintaining/organizing paper and electronic files; storing, retrieving, and integrating information; composing correspondence, spreadsheets, and presentations; reviewing memos and invoices; incoming/outgoing mailings and shipments (USPS, FedEx, UPS); running errands for Store Manager and acting as a gate-keeper and liaison.

• Screened telephone calls, took detailed messages, and managed multi-line phone system; responded to email inquiries and provided assistance with internet orders; fielded all routine/non-routine questions and information requests; prioritized all written, telephone, and internet correspondence.

EDUCATION:

Chatham University- Pittsburgh, PA, Bachelor of Science in Biology, Graduated May 2008

COMPUTER/TECHNOLOGICAL SKILLS:

Advanced proficiency in the use of Microsoft Excel, PowerPoint, Word, Outlook, Adobe Acrobat, Corel Paintshop Pro Photo, Internet Explorer, Windows XP/Vista, QuickBooks, and ACT!; Blackberry, iPhone, and iPad proficient; experience with Mac and PC; typing speed of 70 wpm with superior accuracy; advanced computer/technological trouble-shooting and workaround skills

OTHER SKILLS:

Adapt quickly and easily to evolving environments, and able to multitask and prioritize; trustworthy, discreet, very friendly, outgoing personality, enthusiastic, high degree of accountability, and self-motivated; exemplary organizational and planning skills; outstanding interpersonal and communication skills (oral, written, telephone, and in person); experienced with animals; strong attention to detail

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