Shannon Bradley
*** ****** ******* ** ***.***,
Folsom, CA 95630,
Objective
Seeking a position that will benefit from my customer service experience and positive interactive skills where my 10 years experience can improve the sales results and customer satisfaction.
Skills Summary:
• Goal-driven
• Outstanding customer service skills
• Friendly, enthusiastic, positive energy
• Strong interpersonal, communication and organizational skills
• Flexible with scheduling and available to work any shift, weekends and holidays
• Ability to multi-task
• Routinely exceed sales goals
World Travel Holdings, Work from home Travel Agent
• Keep up to date client records and follow up.
• Attend vendor training webinars and preserve the highest level of product knowledge.
• Provide and maintain services to the customer.
• Phone sales: receive inbound calls as well as follow up.
• Create and nurture strong partnerships with vendors.
• Phone sales: Meet and exceed sales goals.
Clinique Cosmetics, Macys, Roseville CA
Beauty Consultant
• Attend vendor training seminars and preserve the highest level of product knowledge.
• Retain up-to-date client information for the sales drive.
• Create and nurture strong partnerships with vendors.
• Utilize knowledge of store products and services to build sales.
• Provide and maintain services to the customer.
• Appropriately execute all systems and procedures to ensure a fast and efficient transaction.
• Follow all policy and procedure set forth by department.
• Understand and enforce department standards.
• Meet and Exceed sales goals.
• Phone Sales: Contact client database with upcoming event information to drive sales.
• Phone Sales: Receive incoming calls, educate caller on products, services and events.
Tan for All
Store Manager
• Achieved and exceeded sales and new account goals.
• Retained specific product information including features and benefits.
• Created and maintained relationships and loyalty with the customers through personal interaction.
• Maintained client files.
• Use knowledge of store products and services to build sales.
• Provided professional beauty care consultations.
• Assisted customers in selecting the ideal product suitable for various needs and lifestyle preferences.
• Responsible for staff schedules.
Bebe
Sales Associate
• Meet and exceed high sales goals.
• Phone Sales: Outgoing and Incoming.
• Retain client files
• Pre-sell merchandise.
• Client Consultations
• Up-sell mechandise to build sales.