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Sales Customer Service

Location:
Folsom, CA, 95630
Salary:
negotiable
Posted:
April 12, 2012

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Resume:

Shannon Bradley

*** ****** ******* ** ***.***,

Folsom, CA 95630,

916-***-****.

Objective

Seeking a position that will benefit from my customer service experience and positive interactive skills where my 10 years experience can improve the sales results and customer satisfaction.

Skills Summary:

• Goal-driven

• Outstanding customer service skills

• Friendly, enthusiastic, positive energy

• Strong interpersonal, communication and organizational skills

• Flexible with scheduling and available to work any shift, weekends and holidays

• Ability to multi-task

• Routinely exceed sales goals

World Travel Holdings, Work from home Travel Agent

• Keep up to date client records and follow up.

• Attend vendor training webinars and preserve the highest level of product knowledge.

• Provide and maintain services to the customer.

• Phone sales: receive inbound calls as well as follow up.

• Create and nurture strong partnerships with vendors.

• Phone sales: Meet and exceed sales goals.

Clinique Cosmetics, Macys, Roseville CA

Beauty Consultant

• Attend vendor training seminars and preserve the highest level of product knowledge.

• Retain up-to-date client information for the sales drive.

• Create and nurture strong partnerships with vendors.

• Utilize knowledge of store products and services to build sales.

• Provide and maintain services to the customer.

• Appropriately execute all systems and procedures to ensure a fast and efficient transaction.

• Follow all policy and procedure set forth by department.

• Understand and enforce department standards.

• Meet and Exceed sales goals.

• Phone Sales: Contact client database with upcoming event information to drive sales.

• Phone Sales: Receive incoming calls, educate caller on products, services and events.

Tan for All

Store Manager

• Achieved and exceeded sales and new account goals.

• Retained specific product information including features and benefits.

• Created and maintained relationships and loyalty with the customers through personal interaction.

• Maintained client files.

• Use knowledge of store products and services to build sales.

• Provided professional beauty care consultations.

• Assisted customers in selecting the ideal product suitable for various needs and lifestyle preferences.

• Responsible for staff schedules.

Bebe

Sales Associate

• Meet and exceed high sales goals.

• Phone Sales: Outgoing and Incoming.

• Retain client files

• Pre-sell merchandise.

• Client Consultations

• Up-sell mechandise to build sales.



Contact this candidate