Chrysler -Account Manager

Timothy M. Popa

***** ******** *****

Macomb, MI 48042

Home Phone 586-***-****

E-mail: ******@*****.***

PROFESSIONAL PROFILE:

Motivated self starter with a successful automotive background in account management, cost estimation, purchasing and program management. Proven ability to develop and maintain excellent customer relationships through a commitment to excellence and personal integrity. Consistent achievements of corporate objectives and program profitability through product knowledge, detailed planning and persistent follow-up. Ability to recognize “customer wants and needs”, identify opportunities, anticipate future concerns and to plan accordingly.

PROFESSIONAL EXPERIENCE:

TAKATA HOLDINGS 1/2003 – 9/2009

Auburn Hills, MI

Account Manager - Chrysler, Ford and Tier Accounts

Championed new business development through direct and indirect relationship building. Maintain direct responsibility of the customer to manage current and obtain future business regarding prices, margin maintenance, cost reductions and VA/VE activity. Lead the Takata/Chrysler MCM team, by working with external and internal Purchasing, and Engineering groups from idea generation to idea implementation. Resolved all commercial conditions with customer for respective programs, such as, purchase orders discrepancies, unwarranted debits, premium freight, audits, capacity requirements, cancellation charges, obsolescence charges and warranty charges. Prepared customer quotations and technical design reviews with engineering that meet customer expectation and specified due dates and close the business. Participated in and provide leadership in the weekly business unit meetings.

• Actively managed $200 million in annual sales.

• Successfully awarded $110 million in new safety restraint business.

• Captured & launched $12 million of resourced business from Mercedes (W164 program)

• Effectively negotiated 3-year long-term agreement with Chrysler purchasing.

• Proactively reconciled two years of outstanding receivables, which resulted in $10 million of revenue.

• Experience in the Chrysler Supplier Cancellation Claim system, which lead to successful retrieval of $4 million in obsolesce claims.

ALOCA – Automotive Group 5/2001 – 1/2003

Livonia, MI

Program Manager/Account Manager

Provided detailed cost estimates for both piece cost and investment. Successfully managed product launches, engineering changes and service requirements. Establish business objectives, define program timing, manage engineering and manufacturing resources to maximize value added content and ensure profitability.

• Increased sales 14% over annual objective.

• Improved on-time deliveries 25% by managing all aspects of manufacturing

• Led several value analysis/value engineering projects resulting in over $ 2 million in productivity improvements and cost savings ideas for Alcoa and its customer.

• Successfully managed the development and launch of the front and rear subframes for the C5 (Corvette) program

• Awarded $5 million of new business for the Chrysler DR Program.

TYCO ELECTRONICS 1/1994 – 3/2001

Troy, MI

Purchasing Analyst (1999-2001)

Performed purchasing activities through negotiating and implementing cost effective and value-added contracts within established guidelines and templates. Researched potential sources, solicit proposals, analyze, and made sourcing recommendations. Executed competitive bid activities, identifies cost reductions, quality improvements and/or speed to market opportunities within approved expenditure levels. Maintained and updated supplier contact information as needed. Lead cross-functional teams in support of category strategy to exceed operational requirements. Monitor supplier performance against goals and objectives.

Sales/Market Analyst (1997-1999)

Responsible for working with sales personnel to identify prime markets and customers. Audited forecast system, prepare variance reports (actual/plan) by group and customer part number level. Monitored changes to current business plan and the impact on current and future business and profitability; make recommendations to bring deviation back to plan to improve profitability. Created reports, charts and graphs of findings, evaluates finding and make recommendation to personal regarding feasibility.

Customer Service Manager (1994-1997)

Provided leadership to include; coaching, mentoring, challenge and enabling each individual to successfully meet personal; and corporate goals and objectives. Assisted with customer complaints and developed necessary corrective actions. Monitored calls and service levels to insure call were being answered in a timely and efficient manner. Administered department details; annual reviews, attendance, vacations, absences, discipline, and individual development for over 20 people. Recommend and set departmental expense budgets.

PROFESSIONAL SKILLS:

• Positive Attitude/ Team Player

• Excellent Relationship builder

• Driven attitude and behavior to reach corporate goals

• Strong manufacturing background (service/processing/delivery)

• Effective follow through on projects and/or tack

• Outstanding managerial & team building skills

• Self directed & self motivated

• Ability to grasp technical concepts

• Proficient in Microsoft Office, AS400, PLM and Access

EDUCATION:

OAKLAND UNIVERSITY

Bachelor of Science

Business Administration – 1997

Bachelor of Arts

Human Resource Management -1996

TRAINING:

• Karras 1 & 2 - Effective Negotiating

• Dale Carnegie Course – Effective Communications & Human Relations

• TS/QS Internal Lead Auditor

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