Customer Service Sales

Patrick Lovrecich

***. George St

Lantana TX

Cell: 469-***-****

**********@*****.***

Objective: Seeking a secure, responsible, and challenging position that offers growth opportunities and enables me to utilize and broaden my professional and educational skills.

Education: University of North Texas

Tri Lingual- English, Spanish and Italian

Employment:

Creative Colors Inc, Dallas, Texas, 2003-2012

Exceeding company expectations in Customer Service and Sales Car Interior Refurbishing Certified

Franchise Owner

Self Employed

Repair: Vinyl, Plastic. Leather, Dashboards, and Seats

Bank of America, Ft Worth, Texas, 2009-2011

Marketing/Management

- Handle projects that generate 85% of the company’s gross income

- Successful at completing all the projects on time and under budget

- Manage all the company’s projects from inception through execution

- Accelerate in hiring quality people and marketing those individuals to perform at their best throughout different projects

- Negotiate projects estimates, contracts and major purchases

- Research and satisfy any past due invoices

- Review Loans

- Handle calls

- Data Entry

- Prep banks information into documents

- Prepare general operating files

- Maintain office records into files

- Perform other related duties as required from the corporate office

- Maintain office equipment

- Worked around organizations and groups

Bank of America 2011-2012 National Mortgage Outreach Event at the Irving Convention Center

Tri Lingual Specialist Position. Specialties in Home Loans Agreements and numerous of personal statements

Responsible for getting and ordering information for close tax documents and certificates, dues and payoff’s.

Files for Closing were also prepared.

Worked as a liaison with many clients, agents’ sellers and buyers to facilitate. Closing process.

Responsible for preparing, inputting and reviewing HUD disbursement worksheets and settlement statements.

Received various other funding for closing.

Did various other additional duties as assigned.

Accomplishments:

Computers

• Skilled with computer systems and software’s

• Quickly learn procedures and methods

• Proficient in the use of various software packages including Microsoft Office Suite

Communications

• Skilled at encouraging others and developing rapport

• Pleasant speaking voice

• Excellent communicator, interpersonal and organizational skills

• Fluent in Spanish and Italian

Teamwork

• Professional demeanor

• Enjoy working with people

• Cheerful personality

• Bring enthusiasm to team projects and encourage others to develop workable ideas

Customer Service

• Articulate and creative, offering innovative and practical solutions

• Able to please customers under all circumstances

• Able to recognize client needs, and meet them

Business in Technology Computers- Certified

Notary

License in the State of Texas

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