Customer Service Representative
Resume:
Ashley J. Render
McDonough, GA, 30253
**********@*****.***
September 27, 2012
Dear Hiring Manager,
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the up most importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
It would be a pleasure to interview with you and I look forward to hearing from you soon.
Very Sincerely,
Ashley J. Render
Ashley J. Render
3104 Haddon Place
McDonough, GA 30253
**********@*****.***
EDUCATION
Southern Crescent Technical College
Associate of Applied Science in Radiologic Technology 04/11-Present
Art Institute of Atlanta
Associate of Science in Photographic Imaging 10/06-05/08
Mt. Zion High School 08/03-05/06
CORE QUALIFICATIONS
• Organizational Skills • Very Dependable
• Team Player • Highly Motivated
• Adapt to adversity • Determined
• Complete assign tasks • Hardworking
PROFESSIONAL EXPERIENCE
State Farm 05/08 – Present
Customer Service Representative
•Achieve mutually agreed upon sales goals.
•Develop qualified leads and set appointments for products.
•Assess client's insurance & financial product needs and offer solutions in the agent's office or
client's home or business.
•Provide prompt, professional customer service for both clients that walk in and call in as
appropriate.
•Recognize opportunities to further promote State Farm's products to existing and new clients.
•Perform other related duties as assigned by the agent.
•Position may require irregular hours.
Gladys Knight & Ron Winans’ Chicken & Waffles 10/06 – 04/07
Server/Waitress (Seasonal)
•Greet all guests within one minute.
•Suggestive selling, and up selling techniques are used.
•Prepare and deliver all beverages in a timely manner. Following the wine service steps when needed.
•Responsible for running food to tables.
•Ensure quality check backs are done in a timely matter.
•When seating guests explain daily features and present wine list.
•Assist in re filling extra stocking items like roll ups, pockets, polish cutlery, or setting up the
brunch or buffet.
• Proper cash handling and room post procedures are followed.
• Clearing tables and reset them during shift.
•Properly ring in all orders.
•Assist in refilling and maintaining cleanliness standards for breakfast
buffet of brunch.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate