Customer Service Insurance Agent

HEATHER BECERRA

832-***-**** ****************@*****.***

SUMMARY

Four years' Customer Service and Administrative experience, insurance industries. Highly skilled in: providing customer service and coordinating data entry operations with great attention to detail. Proficient in: Excel, Word, and MAPICS. Able to sell and write insurance policies and has obtained an insurances license. Possesses vehicle moving license and is able to safely move large vehicles in close traffic on test track. Bilingual

EXPERIENCE

BAE Systems, Sealy TX 2007-2011

Assembly Mechanic /Coordinator

• Loaded and unloaded military Vehicles

• Performed laser print on metal plates to produce VIN numbers.

• Coordinated paperwork for sales department. Included: filing, attendance, entering and monitoring missing parts and defects reports.

• Ensure that all bill of lading materials were included in the bill packing.

Garza Auto Insurance, Wharton, TX 2004-2007

Insurance Agent

• Wrote and sold policies based upon individual and family needs

• Provided detailed explanation for each unique policy.

• Filed and Mailed renewal policies.

• Performed all money transactions, and served as cashier.

• Provided excellent customer service.

EDUCATION

Wharton High School Wharton, TX 1998

University of Houston Houston, TX 2012

Training

Insurance Agent License

Paralegal Certificate

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